Subject: Re: Refund complaint.
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Wed, 17 Feb 2021 01:35:51 -0700 (MST)

Hi Team, 

Need your assistance in the below case, as the customer is claiming he has not received the refund till now so requesting you to provide us the RRN no. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, 16 February, 2021 14:32:36 
Subject: Refund complaint. 

Hi Team, 

Problem Statement: Refund complaint. 
Order Date : Jan 7, 2021 
Order ID: 6261808939 
RMA: 1000429018 

Assistance Required: please provide the customer with ( RRN). 
the customer confirmed that the amount not refunded. 

Issue Description: Refund complaint. 
Regards, 
Ezzaldeen