Subject: RE: Need Proof of collection 9627458975
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Wed, 17 Feb 2021 07:52:53 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, February 17, 2021 9:37 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: Need Proof of collection 9627458975

External email sender, please take precaution.
Hi Team,

Kindly help us to forward this case to concerned store. As the customer is claiming he has not collected the order.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 16 February, 2021 19:38:17
Subject: Need Proof of collection 9627458975

Please take a look at ticket #2020963

Hi Team,

Problem Statement: C&C Order Not Picked up by customer

Order Date : Jan 9, 2021
Order ID: 9627458975
Tracking ID: ​962745897510880001
Store Code: Splash21472

Assistance Required: Need Proof of collection

Issue Description: Customer is complaining about this order that he did not pick up the order but in hybris it is updated as delivered. Hence we request to you kindly check and provide the proof of delivery of this order on priority basis.

Regards
Juhi

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