Subject: RE: Store Complaint - 2099491
From: Leizel Sanchez <[email-masked]>
To: Jessie Caparas <[email-masked]>, Centrepoint Mall Of The Emirates <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>
Date: Mon, 15 Feb 2021 13:40:54 +0000

Looping @Centrepoint Mall Of The Emirates<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]>
Sent: Sunday, February 14, 2021 9:11 PM
To: Leizel Sanchez <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>
Subject: FW: Store Complaint - 2099491
Importance: High

Hi @Leizel Sanchez<mailto:[email-masked]>

Are you able to help and forward the complaint to CP MOE?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 14, 2021 8:15 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Praveen Jawadi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Store Complaint - 2099491
Importance: High

External email sender, please take precaution.
Hi Team,

Customer contacted us via chat and mentioned that he has received his order today which was a store purchase, customer purchased the following item: giggles globe fix which is for kids 0mths and above, customer received the following item: giggles origin fix which is suitable for 9mths and above.

Please find attached image that customer has shared for the item along with the invoice, below are the store details:
Store Name: centre point Mall of the Emirates dubai

Please assist to get this closed on priority. Thank you for your help!

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com