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Date: Sun, 14 Feb 2021 23:08:28 -0700 (MST)

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Subject: Re: Refund rejected issue #6250827584
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 14 Feb 2021 23:08:23 -0700 (MST)

Hi Akshay, 

It's done on 13th Feb 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 13 February, 2021 17:08:37 
Subject: RE: Refund rejected issue #6250827584 

[ mailto:[email-masked] | @Shakeeb Arsalan ] [ mailto:[email-masked] | @Apoorv Joshi ] Please reply and close the ticket# 1912718 

Confirm once done. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Akshay Berry 
Sent: Tuesday, January 19, 2021 1:30 PM 
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]> 
Subject: RE: Refund rejected issue #6250827584 

Hi Fauzan, 

RRN no. 101908155254 

Refund amount SAR 45.22 processed today. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 19, 2021 9:21 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Refund rejected issue #6250827584 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 6250827584 

RMA: 1000346308 

The RMA has been processed but the refund is got rejected since 15 Dec 2021. Customer still complaining that he has not got the refund. 

Kindly check and assist us to refund for customer. 

Regards, 

Fauzan 
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