Subject: Refund Complaint/ 6223342076
From: "Osam Thabit. Qaid" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 3 Feb 2021 23:49:28 -0700 (MST)

Hi Team, 

Ticket id:2014866 
Order Date: Sep 11, 2020 

With the reference to order number 6223342076, the customer is claiming that he did not receive the refund of SAR 219.25 and as per the hybris, the refund has been processed successfully, kindly check this case and do the needful. 
​ 
Please find the attached bank statement provided by the customer. 
​ 
Thank you for your help! 
​ 
Regards, 
Osam