Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Seeta Kunwar <[email-masked]>
Date: Thu, 28 Jan 2021 10:00:05 +0000 (UTC)

Hey Seeta Kunwar ,

You have new message(s) in this group.

Livesalesman Team

J

team - this is resolved 1686870

Jessie Kathleen Go Caparas

S

Hi Team

Shakeeb Arsalan

S

2016544

Shakeeb Arsalan

S

please advise as we are getting so many complaints from the customer

Shakeeb Arsalan

S

that they are not able to link their shukran

Shakeeb Arsalan

S

Do we have to raise Jira or ask them to contact Shukran

Shakeeb Arsalan

J

Shakeeb Arsalan

Do we have to raise Jira or ask them to contact Shukran

checking

Jessie Kathleen Go Caparas

J

Shakeeb Arsalan

Do we have to raise Jira or ask them to contact Shukran

we can still raise as a jira ticket coz anyhow they will loop the concern team from Shukran who will help us resolve the concern

Jessie Kathleen Go Caparas

J

do we have a lot of customers complaining about not receiving the code ?

Jessie Kathleen Go Caparas

S

we are getting many complaining about that

Shakeeb Arsalan

J

Shakeeb Arsalan

we are getting many complaining about that

since when?

Jessie Kathleen Go Caparas

J

tech team is saying there was an issue with our SMS partner but it should be fixed now

Jessie Kathleen Go Caparas

J

can you ask them to try again

Jessie Kathleen Go Caparas

S

Jessie Kathleen Go Caparas

since when?

since 2, 3 days

Shakeeb Arsalan

S

ok will escalate these cases to Jira

Shakeeb Arsalan

J

Shakeeb Arsalan

ok will escalate these cases to Jira

for now tell them to retry. if issue persists only then raise to JIRA

Jessie Kathleen Go Caparas

J

1998506 this is refunded

Jessie Kathleen Go Caparas

S

Jessie Kathleen Go Caparas

for now tell them to retry. if issue persists only then raise to JIRA

ok

Shakeeb Arsalan

S

Jessie Kathleen Go Caparas

1998506 this is refunded

Ok

Shakeeb Arsalan

J

guys quick call pls

Jessie Kathleen Go Caparas

S

Jessie Kathleen Go Caparas

guys quick call pls

Can we arrange that after half an hour

Shakeeb Arsalan

J

no problem

Jessie Kathleen Go Caparas

J

ready?

Jessie Kathleen Go Caparas

S

Yes

Shakeeb Arsalan

J

jessie go is inviting you to a scheduled Zoom meeting.

Topic: jessie go's Personal Meeting Room

Join Zoom Meeting
https://zoom.us/j/2506206321?pwd=R0ZUblNxUjVoSTV2Z0FKeUdVdGN6Zz09

Meeting ID: 250 620 6321
Passcode: 405471

Jessie Kathleen Go Caparas

J

same ID guys for the calibration

Jessie Kathleen Go Caparas

F

joining

Fauzan Musalman

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.