Subject: RE: Late Collection #6248294206
From: Bm olmriyadh <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Osam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Meer Ali <[email-masked]>, Poovanna KBelliyappa <[email-masked]>, ArishLaila <[email-masked]>
Date: Sat, 23 Jan 2021 13:20:31 +0000

Dear Team,

We have assigned to our courier for urgent pickup

Thanks!

Dinesh balu

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, January 22, 2021 2:38 PM
To: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>
Cc: Osam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection #6248294206
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly arrange a collection on priority basis as its pending since long time.
Tracking ID:  RP1201200001645

Reattempt request has been done on the system.

Regards,
Fauzan
________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Osam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 8:12:26 AM
Subject: Late Collection #6248294206

Hi Team,

With reference to order #6248294206
Tracking ID:  RP1201200001645

The return request was created on 12/1/20  and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Reattempt request has been done on the system.

Regards,
Fauzan

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 December, 2020 04:30:47
Subject: Late Collection

Hi Team,

Ticket id: 1856822

Problem Statement:Late Collection
Order Date : Nov 27, 2020
Order ID: 6248294206
Tracking ID: RP1201200001645

Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 12/1/20 and till now the item has not collected from the customer and we have escalated this case to courier team twice but there is no response from their side, so kindly arrange the collection on priority basis.

Customer contact number:0509368752
Customer Address: Sukaina mohammad AL yaqoub, Mahmood bin mohammed street, Al Yarmuk,Riyadh

Regards,
Osam

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