Subject: RE: Refund -6239905179
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Sankar T <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 23 Jan 2021 09:27:03 +0000

@Sankar T<mailto:[email-masked]>

Is this in your list?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, January 23, 2021 1:07 PM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Refund -6239905179
Importance: High

External email sender, please take precaution.
Hi Team,

Any update on the below case.

Could you please share with us the RRN for the order to share it with customer, because customer is too disappointed for our refund service.

Order #6239905179
RMA: 1000194378
Amount  :SAR133

Regards,
Fauzan
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 12:22:21 PM
Subject: Re: Refund -6239905179

Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 11:07:05 AM
Subject: Refund -6239905179

Hi  Team,

Order number :6239905179
RMA:1000194378
Amount  :133 sar

The refund has  been processed  manually by payfort on 11/21/20   ,However the customer came many times Asking for refund
and he provided us by bank statement .kindly check  with concern team and do the needful.

Regards,

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