Subject: RE: SADAD refund #6488640574
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 20 Jan 2021 11:53:14 +0000

Hi Fauzan,

Escalated to finance

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, January 20, 2021 2:38 PM
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: SADAD refund #6488640574
Importance: High

External email sender, please take precaution.
Hi Malik,

Kindly assist us to process the SADAD refund ticket #07447292 of the order #6488640574 the bank details has been updated on hybris.

Regards,
Fauzan

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 20, 2021 2:47:45 PM
Subject: refund not process

Hi team,
With reference to order no 6488640574.

the order was returned  to warehouse but the refund was initiated to sadad and customer claim he did got his refund.

we have forwarded the case to jira to update the customer bank details the the bank transfer ticket has been created.

 kindly check and do the needful.
Regards,
Ezzaldeen

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com