Subject: Re: late collection//6227881981
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Date: Fri, 15 Jan 2021 02:10:26 -0700 (MST)

sure jessie will do the needful 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 15 January, 2021 14:36:23 
Subject: RE: late collection//6227881981 

Seeta, 

This got cancelled again. 

Unfortunately value is too high I can’t allow you to do goodwill. 

You will have to recreate RMA and with new AWB, get pick up reference and then re-escalate 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, January 15, 2021 12:14 PM 
To: [email-masked]; [email-masked]; [email-masked]; [email-masked] 
Cc: Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeel Ahmad Hajam <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: late collection//6227881981 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

We request you to kindly arrange the collection for the mentioned AWB asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeel Ahmad Hajam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 15 December, 2020 12:05:09 
Subject: late collection 

Hi Team, 

Order no: 6227881981 

AWB: 46389835494 

Kindly assign a reference number to this request from your end as when we created the collection request no reference number was assigned to the same. Customer is trying to return the items since September and is unable to as each collection is getting cancelled. 

it has been cancelled more than 6 times 

Please assist in getting the items collected from customer on priority. Customer details are as follows: 

Address 6634 ALpayan, Apartment 1 ,Sandoh , alramal , Riyadh. 

Mobile no +966558658898 

Thank you for your assistance. 

Regards, 

Ezzaldeen 

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