Subject: RE: Order Cancellation- 6256984258
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, PRINCE MALIK <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 9 Jan 2021 09:41:11 +0000

@Apoorv Joshi<mailto:[email-masked]>

Checking with tech INC0950127

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 8, 2021 12:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; PRINCE MALIK <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Order Cancellation- 6256984258

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6256984258

Kindly assist in cancellation of this order. As per response from WH under child ticket: 1954102, they have advised to go for manual refund as the order can not be shipped due to tech issue. Cancel order or partial cancel option is greyed out on hybris.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "MUBASHER" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 4, 2021 6:36:43 PM
Subject: Full Refund - 6256984258

Hi Team,

Customer placed an order but there was no consignments, child ticket created and the response was advising to process the refund because order is under tech error, & it can not be shipped.

Order date 22/12/2020
Order no 6256984258
Tracking no NA
Ticket no 1950569
Child ticket 1954102

Kindly check and do the needful.

Regards,
Mubasher.

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