Subject: Re: Late Collection // 6228521782 // 1549114
From: Ramesh Gottimukkala <[email-masked]>
To: Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Olm Jeddah <[email-masked]>, Bm Olmjeddah <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, ArishLaila <[email-masked]>, Poovanna KBelliyappa <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Mon, 4 Jan 2021 14:20:23 +0000

@ArishLaila<mailto:[email-masked]>

Ticket status please

@Poovanna KBelliyappa<mailto:[email-masked]> look into it

Regards

Ramesh
Manager LastMile operation
2nd Floor l Landmark Arabia I
Riyadh Gallery Mall I Riyadh
Kingdom of Saudi Arabia
+966-567299089

________________________________
From: Akshay Berry <[email-masked]>
Sent: Monday, January 4, 2021 5:03:55 PM
To: Mohd Imran <[email-masked]>; Olm Jeddah <[email-masked]>; Bm Olmjeddah <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: RE: Late Collection // 6228521782 // 1549114

@Mohd. Jamal Akhtar<mailto:[email-masked]> Please assist here the item is still not collected.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Mohd Imran <[email-masked]>
Sent: Tuesday, December 29, 2020 12:04 PM
To: Olm Jeddah <[email-masked]>; Bm Olmjeddah <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: RE: Late Collection // 6228521782 // 1549114

Hi @Bm Olmjeddah<mailto:[email-masked]> @Olm Jeddah<mailto:[email-masked]>,

Please arrange below pickup on priority.

Order Date : Sep 29, 2020

Order ID: 6228521782

Tracking ID: RP1106201000954

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 29, 2020 10:24 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection // 6228521782 // 1549114
Importance: High

External email sender, please take precaution.

Hi Jessie,

Is there any update in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 22 December, 2020 21:44:42
Subject: Re: Late Collection // 6228521782 // 1549114

Hi Jessie,

Please assist in arranging collection on the below case. RVP already marked for reattempt on Fareye and no update from LMG on the below.

Case is pending since Oct 2020.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 1:06:14 PM
Subject: Re: Late Collection // 6228521782 // 1549114

Hi Jessie,

Thank you for your help!

Kindly assist if any update on the below case.

Regards

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 15:20:09
Subject: RE: Late Collection // 6228521782 // 1549114

@ArishLaila<mailto:[email-masked]>

For your help.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 14, 2020 2:58 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection // 6228521782 // 1549114

External email sender, please take precaution.

Hi Team,

Please assist in arranging the below collection. Case already escalated to LMG but no response.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 30 November, 2020 13:38:24
Subject: Late Collection // 6228521782 // 1549114

Hi Team,

Problem Statement: Late collection

Order Date : Sep 29, 2020

Order ID: 6228521782

Tracking ID: RP1106201000954

Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on 11/6/20 5:01 AM however items haven't been collected. We have emailed the courier team multiple times, however no response received from the team.

Kindly arrange a collection on priority basis.

Regards,

Nitesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cramesh.gottimukkala%40landmarkgroup.com%7C56fd70460f17494683de08d8b0b99316%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637453658368572525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zKeTbprIhEJ9uaIouKhWq95vcfMgJEM7zrBi0rZon%2Fc%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com