Subject: RE: Gift card validity
From: Jessie Caparas <[email-masked]>
To: Diamond Kedia <[email-masked]>, Ted Huang <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Cc: Support Team <[email-masked]>, Escalations Dxbteam <[email-masked]>, gc_team <[email-masked]>
Date: Mon, 4 Jan 2021 12:24:36 +0000

Hi All,

Apologies and please disregard the below request.

@Shakeeb Arsalan<mailto:[email-masked]> @seeta.seeta<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Fauzan Musalman<mailto:[email-masked]>

Please coach the agent where to properly check such queries.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Diamond Kedia <[email-masked]>
Sent: Monday, January 4, 2021 4:22 PM
To: Ted Huang <[email-masked]>
Cc: Support Team <[email-masked]>; Escalations Dxbteam <[email-masked]>; gc_team <[email-masked]>
Subject: RE: Gift card validity

Dear Ted,

Please do not entertain this.

Kindly ask them to reach out to Business team.

Warm Regards,

                [signature_643944592]
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Diamond Kedia
Executive - Loyalty Partnership & Gift Cards

P  : +971 4 517 3842
M : +971 52 358 6962
E  : [email-masked]<mailto:[email-masked]>
A  : Landmark Tower, Dubai Marina, UAE
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From: Ted Huang <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 4, 2021 8:27 AM
To: Diamond Kedia <[email-masked]<mailto:[email-masked]>>
Cc: Support Team <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; gc_team <[email-masked]<mailto:[email-masked]>>
Subject: Re: Gift card validity

External email sender, please take precaution.
Dear Diamond,

The domain from which the mail has been sent does not belong to Landmark group but they are asking about CP-UAE gift card.
Please advise.

Best Regards,
Ted

On Mon, Jan 4, 2021 at 8:57 AM MOHAMMAD HUMAYUN <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please provide us the validity (expiry date) of the gift card.

Gift card number : 1571694952111810000898159
PIN : 1948

Regards
Humayun

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