Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 22:35:01 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="auto">I didn’t receive the refund for the missing order until now !!!</div>
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<div>On Wed, 16 Dec 2020 at 10:01 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Meshael,<br><br>Thank you for reaching out to us and giving the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that this item was not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why it were cancelled and you received a notification regarding the same items.<br><br>Our delivery partner will call you before delivering these items.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1882784