Subject: Urgent refund
From: Mayar Mayar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 30 Dec 2020 07:51:10 -0700 (MST)

Hi Team, 

Problem Statement: Late refund . 

Order Date : 21/11/2020 
Order ID: 6245489199 
Tracking ID: N/A 
RMA : 1000344679 
Ticket : 1908752 

Assistance Required: Need Urgent refund. 
Issue Description: Customer created two RMA requests regarding these orders 6244453679/6245489199 . He returned all of the items with one the delivery agent of order number 6244453679.The customer did not get the refund of order no 6245489199 and wants to be refunded asap .as per our system the items of order 6245489199 are not collected but the customer returned it back. a child ticket was raised on 26/12/2020 but, there was no response. Kindly assist. 

Regards, 
CS Team Mayar nasser mahmoud