Subject: RE: Late Collection / 6244259550
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 28 Dec 2020 12:07:26 +0000

Hi Seeta,

Process it will goodwill  as RMA Is of SAR 45 only.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Monday, December 28, 2020 2:39 PM
To: Mohd Imran <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>; BM Olm Dammam <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Late Collection / 6244259550

External email sender, please take precaution.
Hi Imran,

The customer is still chasing us for the below collection for Order ID: 6244259550, Tracking ID: RP1124200007797

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "BM Olm Dammam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 December, 2020 11:41:09
Subject: Re: Late Collection / 6244259550

Hi Imran,

The below collection is still pending. Kindly do the needful on a priority.

Thank you for your help.

Regards,
Apoorv
________________________________
From: "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "BM Olm Dammam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 10:46:22
Subject: RE: Late Collection / 6244259550

Dear Team,

Its belong to Dammam

@BM Olm Dammam<mailto:[email-masked]> kindly do the needful

Thanks!

Dinesh balu

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 5:04 PM
To: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Collection / 6244259550

Hi @Olm Riyadh<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>,

Please arrange below collection on priority.

Order ID: 6244259550
Tracking ID: RP1124200007797

Customer can be reached on 0509900185 and 0559042549.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 10:19 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection / 6244259550

External email sender, please take precaution.
Hi Team,

Please arrange the collection for the below return request, we have not received any response from LMG.

Thanks for your help!

Regards
Apoorv
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 11:45:58
Subject: Late Collection / 6244259550

Hi Team,

The return request was created on 11/24/20 and till now the item has not collected from the customer so we have escalated to the courier team but we have not received any response from their side.

So we request you please do the needful and help us to close this case as soon as possible.

​Order Date: Nov 19, 2020
Order ID: 6244259550
Tracking ID: RP1124200007797

Customer can be reached on 0509900185 and 0559042549.

Ticket number - 1746159

We are looking forward to your reply.

Regards
Rehan
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com