Subject: Store staff complaint: Case id - 1888969, contact number: 566582877
From: Manish Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sat, 26 Dec 2020 04:30:25 -0700 (MST)

Hi Team, 

Kindly note that the customer is threatening to write an email to the concept's (Splash) CEO for the below concern. 

Problem Statement: Store staff complaint 

Case id - 1888969 

Customer details: 
email id: [email-masked] 
contact number: 566582877 

Assistance Required: Take action 
Issue Description: The customer is complaining about being mistreated by splash manager Mr Hussan and security man at the centrepoint store, in jeddah centre point near LULU. The customer's kid had pulled out the sticker of a toy and due to this the staff mentioned above were very rude to her and also insulted as mentioned by the customer. 
Kindly do the needful. 

Regards,