Subject: RE: Late Delivery to WH //6237378786
From: Ahmad Alawneh <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>
Date: Fri, 25 Dec 2020 11:52:46 +0000

Hello Dears,

Please share your concern with @Abdulrahman Mohamad (SA)<mailto:[email-masked]> directly for any escalation pls copy me

Regards,
Ahmad Alawneh

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 25, 2020 9:44 AM
To: Sanad Zawaneh <[email-masked]>; Ahmad Alawneh <[email-masked]>; Imran Masih <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; MOHAMMED FAHIM <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Late Delivery to WH //6237378786
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With reference to the tracking id 46377227820, the item has been already collected from the customer on Nov 9th but till now the item has not delivered to our warehouse.

We request you to kindly deliver the item to our warehouse as the refund is pending due to this delay.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 25 December, 2020 12:04:51
Subject: Late Delivery to WH

Hi Team,

Problem Statement: Late Delivery to WH.

Order Date: Oct 30, 2020
Order ID:6237378786
RMA:1000134025
Tracking ID:46377227820

Assistance Required: Please Need To urgent delivery to WH.

Issue Description: As per the tracking we can see that the item has been collected from the customer on 09 Nov 2020 and still not submitted To our warehouse.However, the refund still not processed.

Please arrange urgent to the warehouse to initiate the refund to the customer ASAP.

Thank you for your help

Regards,

Fahim