Subject: RE: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181
From: Shoeb Khan <[email-masked]>
To: Ramesh Gottimukkala <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>
Cc: ArishLaila <[email-masked]>, Mohd Imran <[email-masked]>, Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Poovanna KBelliyappa <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Dec 2020 09:23:07 +0000

Dear Sir
Greetings of the day … please find the attachments for the below POD  query …

Order Number
Order Date
Shipped Date
Air Way Bill Number
CONSIGNEE_NAME
City Name
First OFD Date
Status
Payment Type
6220012218
30-Aug-20
30-Aug-20
FP08300002181
Noora Ebraheem
Riyadh
31-Aug-20
Delivered
PREPAID

Thanks
Shoeb Khan

From: Ramesh Gottimukkala <[email-masked]>
Sent: Wednesday, December 23, 2020 11:14 AM
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Shoeb Khan <[email-masked]>
Cc: ArishLaila <[email-masked]>; Mohd Imran <[email-masked]>; Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Poovanna KBelliyappa <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181

Shoeb

What is the update here

Regards

Ramesh
Manager LastMile operation
2nd Floor l Landmark Arabia I
Riyadh Gallery Mall I Riyadh
Kingdom of Saudi Arabia
+966-567299089

________________________________
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 9:32:09 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181

External email sender, please take precaution.
Hi Jessie,

We have not recevied any further updates on the below concern.

Kindly let us know if we can go ahead with the refund approval as the customer is asking for the refund for this order.

Amount needs to be refunded: SAR 187.20

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>
To: "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 15:36:46
Subject: RE: Need ​proof of Delivery: Case id - 1814505  Order ID: ​6220012218 Tracking ID: ​FP08300002181

Hi Dinesh & Meer Ali,

Please share the POD ASAP.

Regards,

Poovanna K.B

From: ArishLaila <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 12:08 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181

Team @Bm olmriyadh<mailto:[email-masked]>@Poovanna KBelliyappa<mailto:[email-masked]>- Please share POD

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 11:50 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181
Importance: High

@ArishLaila<mailto:[email-masked]>

No reply from the team.

We need the POD before doing any manual refund

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:33 PM
To: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181

Hi @Olm Riyadh<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>,

Please share POD for below order.

Order ID: ​6220012218

Tracking ID: ​FP08300002181

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 5:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181

External email sender, please take precaution.

Hi Team,

Please assist in getting the POD on the below case. Not getting an update on the same.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:47:25 PM
Subject: Need ​proof of Delivery: Case id - 1814505  Order ID: ​6220012218 Tracking ID: ​FP08300002181

Hi Team,

Problem Statement:  ​Wrong Delivery

Order Date : ​Aug 30, 2020

Case id - 1814505

Order ID: ​6220012218

Tracking ID: ​FP08300002181

Assistance Required: Need ​proof of Delivery

Issue Description: ​Status shows that order was delivered on 8/31/20 5:36 PM, however customer is complaining that he didn't received the order. Kindly provide us proof of delivery.

Regards,

Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: FW: MIS to be update
From: BM Olm Dammam <[email-masked]>
To: Shoeb Khan <[email-masked]>
Date: Wed, 23 Dec 2020 09:11:59 +0000

From: Md Abu Talla <[email-masked]>
Sent: Thursday, October 8, 2020 8:46 AM
To: Mohammad Hameed Mohammad Fasi <[email-masked]>; Siva Nelliyan <[email-masked]>; Bm olmriyadh <[email-masked]>; Bm Olmjeddah <[email-masked]>; BM Olm Dammam <[email-masked]>; bm olmmadinah <[email-masked]>; Bm Olmmakkah <[email-masked]>; Olm Jeddah <[email-masked]>; Olm Riyadh <[email-masked]>; olm madinah <[email-masked]>; Bm olmriyadh <[email-masked]>; Bm Olmjeddah <[email-masked]>; Cashier Olmriyadh <[email-masked]>; Cashier olmjeddah <[email-masked]>; cashier olmmadinah <[email-masked]>; Cashier Olmmakkah <[email-masked]>; Bm Olmjeddah <[email-masked]>
Cc: Mohd. Jamal Akhtar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Lloyd Kabigting <[email-masked]>; ArishLaila <[email-masked]>
Subject: RE: MIS to be update

Dear Fasi,

PFA

Thanks,
Abu Talha
E-COM Lastmile, Riyadh
Mobile : +966572326319

From: Mohammad Hameed Mohammad Fasi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 7, 2020 6:38 PM
To: Siva Nelliyan <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; bm olmmadinah <[email-masked]<mailto:[email-masked]>>; Bm Olmmakkah <[email-masked]<mailto:[email-masked]>>; Olm Jeddah <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; olm madinah <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>; Cashier Olmriyadh <[email-masked]<mailto:[email-masked]>>; Cashier olmjeddah <[email-masked]<mailto:[email-masked]>>; cashier olmmadinah <[email-masked]<mailto:[email-masked]>>; Cashier Olmmakkah <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Lloyd Kabigting <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Subject: MIS to be update

Dear Team

Please share me the updated MIS file buy tomorrow morning. July till Sep_2020

Regards
Fasi Hameed
Supply Chain - DC Operations
Mob-966 500 45 8637 Ext: 3729