Subject: Re: Re: Order Updating//Order ID: 6239505202
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 20:50:56 +0000

Dear Shakeeb,      We have published the Delivered status for the mentioned AWB to the API Gateway. Below sharing the Request Data that was sent to the API Gateway for your reference as well.        {   "customer_shipment_id": "623950520222999991",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2020-11-11 21:11:00",   "entry_type": "Hybris",   "order_id": "6239505202",   "chargeable_weight": "1.0",   "scac": "ARA",   "seller_organization_code": "LMG_KSA",   "ship_node": "2299999",   "tracking_id": "46377865833",   "reference_number": "46377865833" }         As of now, we are proceeding with the ticket # 185630 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6d8d9329f85914c127947880726d7f397b70b8c302508397c553db210e07f42d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 22 Dec at 12:32 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  11th Nov 2020  9:11 PM  Regards Shakeeb 

  

 From: "FarEye Support" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Vishwajeet Singh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Tuesday, December 22, 2020 12:10:28 PM Subject: Re: Re: Order Updating//Order ID: 6239505202  

 

 Dear Vishwajeet, 
 
 ​Thanks for the confirmation. 
 
 @Shakeeb, please confirm the timestamp at which the status has to be updated. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6d8d9329f85914c127947880726d7f397b70b8c302508397c553db210e07f42d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Ipsit Sharma Technical Engineer | Fareye 
   
   Call: +91 70-6595-6595   

 

 7+ Mentions 

 Digital Disruptor 

 Recognized 

 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

  

 

  

    
 
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

                           
                            On
                            Tue, 22 Dec at 12:04 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

  

 Pl change the status 

  

 

  

 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

 

  
 From: FarEye Support <[email-masked]>  
Sent: Monday, December 21, 2020 8:49 PM 
To: [email-masked] 
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: Re: Re: Order Updating//Order ID: 6239505202 

 

 
External email sender, please take precaution.

 

 
 
 Dear Vishwajeet, 

 

   

 
 Kindly confirm on the above request. 

 

   

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6d8d9329f85914c127947880726d7f397b70b8c302508397c553db210e07f42d or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

Shailesh Bisht, 

 

 
 Technical Engineer 

 

 

 
 
FarEye-
 Enabling Digital Logistics

 
 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 
 
Digital Disruptor

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

185630:211857

 

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