Subject: Re: Re: NDR 6240914014
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 16:08:49 +0000

Dear Vishwajeet,     We need your confirmation to proceed with the above request.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a02d1ef07871f99ae937a8ad6993fda5a8752a4182975c8e78ecc51c8de26993 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Mon, 21 Dec at  6:15 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Thanks for contacting FarEye!! We have received your concern regarding RTO intiatiaon. We are working on the same and will update you soon.   

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a02d1ef07871f99ae937a8ad6993fda5a8752a4182975c8e78ecc51c8de26993 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Mon, 21 Dec at  6:01 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please initiate the RTO for the below order   Order ID: ​6240914014 
 Tracking ID: ​SD000400985 

 
  Regards Shakeeb 

From: "YASSER LSM" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Monday, December 21, 2020 4:12:58 PM Subject: NDR 

 HI Team, 
  Problem Statement: NDR 
  Order ID: ​6240914014 
  Order Date : Nov 10, 2020  
 Tracking ID: ​SD000400985 
  Issue Description: As per hybris, the status is showing  "DELIVERED" on 1/14/20. However, As per the tracking ID SD000400985, the status is showing  "Package Returned" on 23/11/2020.   
  kindly do the needful Regards. 
  Regards, 
 Yasser