Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Aug 2019 08:14:51 +0000 (UTC)

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="ltr">
<div><font color="#0b5394">Dear Max</font></div>
<font color="#0b5394"><div><font><br></font></div>Thank you for your quick response</font><div><font color="#0b5394"><br></font></div>
<div><font color="#0b5394">I am just informed you this subject, no need return or refund</font></div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Aug 28, 2019 at 10:49 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">Hi Azad,<br><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">​</span>
</div>
<div><span dir="ltr" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Thank you for shopping with us.<br> <br>We apologise for the inconvenience caused, If you want so you can return your online purchases through the below three channels:<br> <br>·You can contact our customer support team on 800-1111027 to book a return and to be notified of the refund amount based on our return policy.<br>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>·You can now drop off your return to any (Max) store across the KSA.<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Max) store in the KSA.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</span></div>
<div dir="ltr"><div dir="ltr"><div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">​</span></div></div></div>
<div class="gmail-m_1371696501666309647gmail-m_5652587329972713472freshdesk_quote">
            <blockquote class="gmail-m_1371696501666309647gmail-m_5652587329972713472freshdesk_quote">
              On
              Tue, 27 Aug at  9:03 PM
              <span class="gmail-m_1371696501666309647gmail-m_5652587329972713472separator">,  Azad Mc &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div dir="auto">Dear Sir,<div dir="auto"><br></div>
<div dir="auto">I am not satisfied, Jeans and T shirts color not matching</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Aug 27, 2019, 6:41 PM Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<u></u>

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										Please let us know. 
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									We’d love your feedback.
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									Hi  Abdul Kalam Azad, your opinion means the world to us and we'd appreciate if you took a minute to tell us how we're doing. 
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									How likely are you to recommend  MaxFashion.com to your friends? 
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									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=0&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">0</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=1&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">1</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=2&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">2</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=3&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">3</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=4&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">4</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=5&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">5</a><a rel="noreferrer"></a>
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									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=7&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">7</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=8&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">8</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=9&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">9</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/en/nps/captureRating?npsRating=10&amp;encdata=gQVpU7H%2BduMM2yRasmPsA%2FiSsjJ8ItsU%2FzDQEa5GMYU%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_en" style="border:1px solid rgba(0,0,0,0.4);background:rgb(255,255,255);width:40px;height:40px;line-height:40px;color:rgb(0,0,0);font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">10</a><a rel="noreferrer"></a>

									<span style="margin-top:15px;float:left;color:rgb(32,32,32);font-size:16px;font-family:Helvetica,Arial,sans-serif">Not at all Likely</span>
									<span style="margin-top:15px;float:right;color:rgb(32,32,32);font-size:16px;font-family:Helvetica,Arial,sans-serif">Extremely Likely</span>
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<strong>Call us on 800-1111-MAX  (800-1111629).</strong> <br>7 days a week, 24 hours a day</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail-m_1371696501666309647gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">
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<div><font><br></font></div>
<div><b><i><font>With Regards,</font></i></b></div>
<div><b><i><font> </font></i></b></div>
<div><b><i><font color="#990000">Azad Melechalil</font></i></b></div>
<div><b><i><font color="#000099">Dammam, KSA</font></i></b></div>
<div><b><i><font color="#000099">00966 554792174</font></i></b></div>
<div><i><u><b><font color="#000099"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </font></b></u></i></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/138364