Subject: Ticket Assigned - RE: Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Aug 2019 09:52:24 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Re:  Your Click & Collect order is confirmed! Dear Manjit,

Regarding the order No 9753342018 shipped on 19th-Aug-2019 . As per the store they have not received the order . Kindly check and update.

Thanks & Regards,

Deepak Damodaran
Tel No: 048164037

From: Omnichannel Support <[email-masked]>
Sent: Wednesday, August 21, 2019 4:02 PM
To: Centrepoint <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: Re: Your Click & Collect order is confirmed!

@Deepak Damodaran<mailto:[email-masked]> Could you please look into the below order and expedite the process.
Regards
Sagar NV

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 21, 2019 2:42 PM
To: Omnichannel Support <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Re: Your Click & Collect order is confirmed!

External email sender, please take precaution.
Hi Team,

Customer placed order on 18-Aug-2019, still the status is showing READY_TO_SHIPPED.
​
Kindly check and assist.
​
AWB No-975334201810020001
Order No-9753342018
​
Kind Regards,
Seeta Kunwar
On Wed, 21 Aug at 2:37 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Dianne,

Thank you for contacting us.
​
We apologise for the late response.

Click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.

I see that your order has been delayed, and I am really sorry for the inconvenience caused to you.
​
I know that you are waiting for your shopping to arrive soon, and I assure you that our team is working hard to get it to you as soon as possible. Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.

I thank you for your understanding and cooperation.
​
Your friends,
The Support Team.

On Wed, 21 Aug at 9:15 AM , dianne david <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

Awaiting for this order to be delivered to my pick up store. Please expedite within today.

Appreciate your assistance

Thank you.

Sent from Yahoo Mail for iPhone<https://overview.mail.yahoo.com/?.src=iOS>
On Monday, August 19, 2019, 4:42 PM, dianne david <[email-masked]<mailto:[email-masked]>> wrote:
Hello,

Will I be receiving this item on Wednesday 21/08? This is intended as gift. Can i request this order to be expedite? Please let me know possibility. Appreciate your support.

Thank you,
Dianne

Sent from Yahoo Mail for iPhone<https://overview.mail.yahoo.com/?.src=iOS>
On Sunday, August 18, 2019, 11:32 PM, Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Your order number is 9753342018 | Click here<https://www.centrepointstores.com/ae/en/my-account/order/9753342018?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> to view in browser
[Centre Point logo]<https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
[android icon]<https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
iPhone<https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
Babyshop<https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Lifestyle<https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Splash<https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Shoe Mart<https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Offers<https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Clearance<https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
Your order has been successfully placed.
Hi Diane David, thanks for shopping with us.
For your reference, your order number is 9753342018<https://www.centrepointstores.com/ae/en/my-account/order/9753342018?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en>.
Here's what happens next:
1
You'll receive an email and a text message when your order is ready to be collected.
2
At your selected collection point, show us either this email, the text message you receive or the order confirmation in your Apple Wallet, along with your Emirates ID or passport.
Collect your order from:
[https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png]
SHOEMART (Centrepoint), Al Ghurair Center
Address :
Al Ghurair Center, 1st Floor, Deira, Dubai, United Arab Emirates
Phone Number: 800-74636278
Working hours :
Sunday - Thursday (10AM - 10PM) / Friday - Saturday (10AM - 12PM)
[https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png]Get Directions<https://www.google.com/maps/dir/Current+Location/Al%20Ghurair%20Center,%201st%20Floor,%20Dubai,%20Deira,%20Deira,%20United%20Arab%20Emiratesutm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en>
Payment Method:
[apple pay]
Order Details
Item
Description
Total Price
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.ssl.cf3.rackcdn.com/AW18-DIS-SLIP16BLUE-AW18-DIS-SLIP16-SMGWIN18071118_01-150.jpg]<https://www.centrepointstores.com/ae/en/p/161234498?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en>
SHOEMART
Frozen Printed Bedroom Slides
Color: Blue
Size: 32
Quantity: 2
AED 49
Subtotal:
AED 49
Savings:
- AED 49
Total
AED 49
Your order will earn you 5 Shukrans.
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