Subject: New Reply Received - Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 22 Aug 2019 08:06:46 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Order confirmed!   Ticket comment <div>They have refund my money 
</div>
<div>Iam so upset I got a very good deal when I bought the stuff now its back to original prices and some are sold out !!!!!!!! Whats the solution now <br>
<br>
<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 22 Aug 2019, at 10:58 AM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
<br>

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<blockquote>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div dir="ltr">Hi Rawan,<br>
<br>
Thank you for ​providing us the contact details.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We will forward this details to our relevant department.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for continued patience<br>
<br>
Your friends,<br>
The Support Team.</div>
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<div>
<br>
</div>
</div>
<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 19 Aug at 7:40 PM <span class="separator">
, ra z &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
<div style="direction: ltr;">Hello, </div>
<div style="direction: ltr;">I have placed my order on 7 August and until now I didn’t get it !!!!!!</div>
<br>
<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
On 7 Aug 2019, at 1:58 PM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
<br>
</div>
<blockquote>
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Your order number is 6441418746 | <a href="https://www.babyshopstores.com/sa/en/my-account/order/6441418746?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" style="color: #92979E;" rel="noreferrer">
Click here</a> to view in browser </td>
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<td style="padding:35px 0 0 5px;"><a href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" style="display:inline-block;" rel="noreferrer"><img style=" border:0; margin:0;" alt=" Babyshop logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-babyshop.png" width="160"></a></td>
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<td colspan=" 2" style="padding:15px 0 0 0;">Download our apps now</td>
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<a href="https://itunes.apple.com/ae/app/id1161312755" target="_blank" rel="noreferrer"><img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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<td align=" left" style="padding:5px 0 0 15px;">
<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" rel="noreferrer"><img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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<td align=" right" style="padding:2px 10px 0 0;"><a href="https://itunes.apple.com/ae/app/id1161312755" style="text-decoration:none;color:#202020;" rel="noreferrer">iPhone</a></td>
<td align=" left" style="padding:2px 0 0 10px;"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" style="text-decoration:none;color:#202020;" rel="noreferrer">Android</a></td>
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<span class="navmenu"><a href="https://www.babyshopstores.com/sa/en/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Clothing</a></span>
<span class="navmenu"><a href="https://www.babyshopstores.com/sa/en/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Baby
 Gear</a></span> <span class="navmenu"><a href="https://www.babyshopstores.com/sa/en/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Nursery
 &amp; Feeding</a></span> <span class="navmenu"><a href="https://www.babyshopstores.com/sa/en/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Toys</a></span>
<span class="navmenu"><a href="https://www.babyshopstores.com/sa/en/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Offers</a></span>
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<div style="font-family: Helvetica, Arial, sans-serif; font-size: 24px; margin: 0; padding: 0; text-align: left; font-weight: 500; color: #242428; line-height: 32px;">
Your order has been successfully placed.</div>
<div style="font-family: Helvetica, Arial, sans-serif; font-size: 15px; margin: 0; padding: 10px 0 0 0; line-height: 22px; text-align: left; font-weight: normal; color:#000;">
Hi Rawan Az, thanks for shopping with us. <br>
For your reference, your order number is <span style="color:#00b9e5;"><a href="https://www.babyshopstores.com/sa/en/my-account/order/6441418746?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">6441418746</a></span>.
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<div style="margin: 0; padding: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px; color: #242428; padding-right: 40px">
Order shipping to<br>
<b>rawan zahid </b><br>
23821<br>
duplex villa second villa<br>
Jeddah <br>
Mobile: +966 560599516 </div>
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<h4 style="margin:0; font-weight:normal; font-size:14px;">Payment Method:</h4>
<div style="margin: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; font-size: 16px; line-height: 25px; color: #242428;">
<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width: 100%; max-width: 60px; margin:10px 10px 10px 0; display:block;vertical-align:sub">
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<div style="font-size: 14px">xxxx xxxx xxxx 6339 <br>
Rawan zahid </div>
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<div style="margin: 0; padding: 25px 0 15px 0; font-family: Helvetica, Arial, sans-serif; font-size: 16px; color: #242428; text-align: left; font-weight: bold;">
Order Details </div>
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<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">
Item</div>
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<td width="40%" style="padding-left: 15px;" align="left">
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Description</div>
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Total Price</div>
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<td width="28%" align="center">
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<td align="left"><a href="https://www.babyshopstores.com/sa/en/p/161681647?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.ssl.cf3.rackcdn.com/161681647-161681647-BSAW19300519_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px;">
</a></td>
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<td width="40%" style="padding: 15px;" align="center">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif;">
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">BABYSHOP
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">L.O.L. Surprise! Printed Water Bottle
</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Color: Pink</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Quantity: 2
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<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600;" align="right">
SAR 46 </td>
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<td align="center">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size: 13px;">
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<td width="28%" align="center">
<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
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<td align="left"><a href="https://www.babyshopstores.com/sa/en/p/161682692?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.ssl.cf3.rackcdn.com/161682692-161682692-BSAW19300519_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px;">
</a></td>
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<td width="40%" style="padding: 15px;" align="center">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif;">
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">BABYSHOP
</td>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">L.O.L. Surprise! Printed Lunch Bag
</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Color: Multicolour</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Quantity: 2
</td>
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</td>
<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600;" align="right">
SAR 78 </td>
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<td align="center">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size: 13px;">
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<td width="28%" align="center">
<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
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<td align="left"><a href="https://www.babyshopstores.com/sa/en/p/161682689?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.ssl.cf3.rackcdn.com/161682689-161682689-BSAW19300519_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px;">
</a></td>
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</tbody>
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</td>
<td width="40%" style="padding: 15px;" align="center">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif;">
<tbody>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">BABYSHOP
</td>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">L.O.L. Surprise! Printed Trolley Bag - 16 inches
</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Color: Multicolour</td>
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<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Quantity: 1
</td>
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</tbody>
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</td>
<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600;" align="right">
SAR 134 </td>
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</td>
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<td align="center" style="padding: 10px 0 0 0; border-top: 1px solid #eeeeee;"></td>
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<td width="45%" style="padding-right: 20px;">
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<td colspan="2" width="65%" align="left" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:12px;color:#333333">
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<td width="55%" align="right" style="line-height:20px;text-align:left">
<table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
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<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333">
Subtotal: </td>
<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
<strong>SAR 258</strong> </td>
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<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
Savings: </td>
<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
<strong>- SAR 121.7</strong> </td>
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<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
Standard ground shipping: <br>
<br>
</td>
<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
<strong>FREE <br>
<br>
</strong>
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<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333">
<strong>Total</strong> </td>
<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
<strong>SAR 219.3</strong> </td>
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<td colspan="2" style="font-family:Helvetica, Arial, sans-serif;line-height: 20px;font-size:14px;color:#333333;padding-bottom: 20px;">
Your order could earn you 21 Shukrans. </td>
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<td colspan="2" style="font-family:Helvetica, Arial, sans-serif;line-height: 20px;font-size:14px;color:#333333;padding-bottom: 20px;">
Your order may arrive in multiple deliveries. </td>
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</tbody>
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</tbody>
</table>
</td>
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</td>
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</tbody>
</table>
</td>
</tr>
<tr>
<td align="center" width="100%" style="padding: 10px 0 20px 0; background: #ffffff; border-top: 1px solid #eeeeee;" bgcolor="ffffff">
<div class="content">
<table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
<tbody>
<tr>
<td style="padding:0 0 15px 15px; font-size:15px; font-weight:700; text-align:left;color:#242428;">
<span class="aligntext">Need help? Get in touch</span> </td>
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<tr>
<td align="center">
<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="
								0" style=" padding:13px; " width="100%">
<tbody>
<tr>
<td>
<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer"><img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
</td>
<td style="font-size:11px;padding-left:20px;">
<div style="margin:0; padding:0; line-height:20px;">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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</td>
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</tbody>
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</div>
<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px; " width="100%">
<tbody>
<tr>
<td>
<a href="https://www.facebook.com/BabyshopArabia" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer"><img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
</td>
<td style="font-size:11px;padding-left:20px">
<div style="margin:0; padding:0; line-height:20px;">
<strong>Connect with us</strong> on your favourite social network.</div>
</td>
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</tbody>
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</td>
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</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td align="center" width="100%">
<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px;" width="100%">
<tbody>
<tr>
<td>
<a href="https://twitter.com/babyshoparabia" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer"><img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
</td>
<td style="font-size:11px;padding-left:20px;">
<div style="margin:0; padding:0; line-height:20px;">Reach out in 140 characters! We are
<strong>@babyshoparabia</strong>.</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px;" width="100%">
<tbody>
<tr>
<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
<td style="font-size:11px;padding-left:20px;">
<div style="margin:0; padding:0; line-height:20px;">
<strong>Call us on 800-111-10CP (800-1111027).</strong>
<br>
7 days a week, 24 hours a day</div>
</td>
</tr>
</tbody>
</table>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee;" align="center">
<table width="100%">
<tbody>
<tr>
<td width="50%">
<div class="content">
<div class=" column" style="width:49%; display:inline-block;">
<table width="100%">
<tbody>
<tr>
<td class=" inner" align="left">
<table class="contents">
<tbody>
<tr>
<td align="left"><span style="font-size:11px; color:#848483; ">© 2019 Retail World Limited
</span></td>
<td> </td>
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</tbody>
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</td>
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</tbody>
</table>
</div>
<div class=" column" style="width:49%; display:inline-block;">
<table width="100%">
<tbody>
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<td class=" inner" align="right">
<table class="contents">
<tbody>
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<td style=" text-align:right; width:100%" align="right"><span style="font-size:11px;color:#848483;"><a href="https://www.babyshopstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy
 Policy</a>  | <a href="https://www.babyshopstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">
Terms &amp; Conditions</a> </span></td>
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</tbody>
</table>
</td>
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</tbody>
</table>
</div>
</div>
</td>
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</td>
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</td>
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</div>
</blockquote>
</span>
</blockquote>
</div>
</div>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/128850