Subject: FAQs - Shoemart products
From: Seeta Seeta <[email-masked]>
To: LM CS Team <[email-masked]>
Date: Wed, 21 Aug 2019 02:53:28 -0700 (MST)

Hi Team, 

Please go through with the below email. 

If you need any help so let me know. 

Kind Regards, 
Seeta Kunwar 

From: "Mustehsan Siddiqui" <[email-masked]> 
To: "ccwebteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Abdullah" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Ali Mkhaimer" <[email-masked]>, "Nour Hanayneh" <[email-masked]> 
Sent: Wednesday, 21 August, 2019 12:40:14 
Subject: FAQs - Shoemart products 

Hi Team, 

Splash & Babyshop will now be selling SHOEMART products on their respective websites. 

In case of returns, customers will not be able to return Shoe Mart items within Babyshop or Splash standalone stores. Returns and refunds will only be possible via Centrepoint or Shoe Mart standalone stores or if they call the call center for a pick-up. 

Please cascade this to the entire team & make sure each & every agent is aware about the policy. 

Let us know in case of any doubts. 

Regards, 

Mustehsan Siddiqui 

WEB TEAM – Landmark Group 

M: +971 56 473 5340 

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