Subject: Ticket Assigned - RE: 9750558618: Missing Item
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 21 Aug 2019 06:45:28 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: 9750558618: Missing Item Dear Dina, 

 
This inquiry has already been answered. 
We have delivered 1 package to the customer and it was delivered in the same sealed condition we received it in. 

 
Best Regards, 
 
Mohammad Al-Majali 
Customer Care 
 
M: 800 SHIPA 
www.shipa.com 

 From: CST000000006 Shipa Customer Customer 
Sent: 19/8/2019 12:44 PM GMT+04:00 
To: [email-masked] 
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked] 
Subject: Re: 9750558618: Missing Item 

 

 

 Hi team,

 Please note that the customer has received the order without the item below.

 Item: 161298604 - - Arrow Chequered Shirt with Long Sleeves and Spread Collar

 Order number: 9750558618 

 AWB: SOR002274576

 Therefore, kindly confirm whether this item has been shipped and delivered.

 Thank you and best regards,

 ​Dina Naghouj

 
 On Sat, 17 Aug at 5:00 PM , Splash <[email-masked]> wrote: 

 Hi ​Priyanka,

 ​

 Kindly assist on the below.

 ​

 Best Regards,

 Abdelrahman Owimer 

 

 
 On Tue, 6 Aug at 12:51 PM , Splash <[email-masked]> wrote: 

 Hi Team, 
 
A kind reminder on the missing item, since the customer still calling and want an update at the soonest. 
 
Best Regards, 
Eslam Al Hajeid 

 

 
 On Mon, 22 Jul at 2:01 PM , Splash <[email-masked]> wrote: 

 ​

 Hi [email-masked], 

 

 Please note that the customer has received the order without the item below.

 

 Item: 161298604 - - Arrow Chequered Shirt with Long Sleeves and Spread Collar

 Order number: 9750558618 

 AWB: SOR002274576

 

 Thank you and best regards,

 ​Nadeen Alaraj 

 

77108:1125156

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/128574