Subject: Arabic Language Test - Jalal Mukred
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: Saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 20 Aug 2019 03:37:33 -0700 (MST)

Hi Ayushi, 

Please check the below email. 

Kind Regards, 
Seeta 

From: "Mohmoud Elsayed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 20 August, 2019 15:32:52 
Subject: RE: Arabic Language Test - Jalal Mukred 

Dear [ mailto:[email-masked] | 
@Seeta Seeta ] , 

Candidate Arabic dialogue very good, however need some improve in using punctuation . 

Mahmoud 

From: Urvika Chaudhary <[email-masked]> 
Sent: Friday, August 16, 2019 10:45 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Cc: Mustehsan Siddiqui <[email-masked]>; Seeta Seeta <[email-masked]> 
Subject: Re: Arabic Language Test - Jalal Mukred 

External email sender, please take precaution. 

++ Seeta 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[ mailto:[email-masked] | [email-masked] ] 

[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
To: "mohmoud elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 16, 2019 11:54:51 AM 
Subject: Fwd: Arabic Language Test - Jalal Mukred 

Hi Team, 

Please find below the test of the below candidate. Kindly rate him and let me know the result for this applicant. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[ mailto:[email-masked] | [email-masked] ] 

[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jalal Mukred" < [ mailto:[email-masked] | [email-masked] ] > 
To: "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] >, "HR Livesalesman" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Sankarshan Rajan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 9, 2019 1:32:56 PM 
Subject: Arabic Language Test - Jalal Mukred 

	

	

	

Foreign Language Screening Test 

	

	

Name 	

Jalal Mukred 

Whats your first language 	

Arabic 

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	

Dear customer we apologize that an error has occurred beyond our will in the corporate network that caused the delay , 
emphasizing to him that order will be reached very sooon and fixing the error is our priority and promising that would'nt be happend again 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	

I'm jalal Arabic native speaker and an ambitious person , I like reading history ,novels and satirical political books, love all people regardless religious , gender and politics. 

I'm Btech student(computer science engineering) in Hyderabad Telangana 

Professional I'm a software engineer and I am a fairly persuasive person 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	

بالطبع كلا خدمات العملاء الجيدة و العظيمة تهدف إلى خدمة و إرضاء الزبون لكن الفرق يصنعه الزبون بإبداء رضاه واستحسانه للخدمة التي تلقاه من خلال التقييم والتي توافق سياسات واولويات الشركة و تكمن في القدرة ع الإقناع والإحظاء بنيل الثقة الا وهو الأهم والتي ما يجعل الخدمة عظيمة 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

١ . الثقة هي شي صعب وجودها في اي شخص وانا ازعم أني امتلكها . 
٢ . الاستحقاق من خلال تحدثي باللغة العربية و الانجليزية بطلاقة 
٣ . الطموح اللامحدود و نيلي للوظيفة هو مفتاح الطموح 
٤ . القدرات و المصداقية والمعرفة الثقافية المختلفة والمتنوعة لدي 
٥ . و اخيرا أؤمن ان شركتكم ستحدث نقلة نوعية في مسيرتي المهنية وكذلك أؤمن ان خدماتي ستكون مرضية و مجدية 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	

سأبدأ الحديث بصراحة والتي ما يجعل الكلام ذو مصداقية و مقبولاً نوعا ما . 
قد زرت مدن مختلفة و دول مختلفة جميلة و غالبا اجمل ما وجدت هو أهل تلك المدن والدول . 
لكني احبذ هنا الحديث عن مدينتي و مسقط رأسي الا وهي درة الوسط اليمني وقبلة العشق و حجر اساس اليمن 
تراها ممشوقة القوام كالكلمة الطيبة ، يلفها النسيم من وادي الضباب وحتى البركاني كقلب خافق بين حنايا الرئتين تسمع لها تنهدات عند السحر من مآذن المظفر والأشرفية فتتجاوب معها أشعة الشمس القادمة من الحوبان لتلف المدينة إلى عالم الحقيقة ويكشف الغطاء عن جمال اختبئ بستار من الليل ليتكرر المشهد يوميا بين اغتسال في البحر ليلا على شرفة باب المندب وشراء فل من البرح وهجدة وليكسوها الصباح ثوبا شفافا يبين كافة مفاتنها ، فتراها خجولة كالعروس يمدها وادي الضباب بذلك العبير الذي يتخلل اردانها وكل خصلة من شعر 
وحين يحتشد الجمال بروحها تهفو إلى أحضانه دفئ على القلب المسجى في برود الغلس في الحالتين جميلة وقوية أي المدائن مثلها الفجر يشرق في نواحيها خيوط الشمس تستجدي منها النور من جنباتها 

	

	

	

	

	

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