Subject: New Reply Received - Re: You haven't collected order number 9752930526
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Aug 2019 04:21:32 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: You haven't collected order number 9752930526  Ticket comment <div><div dir="auto">Hi,</div></div>
<div dir="auto"><br></div>
<div dir="auto">I’ve already informed that I have received the package. Kindly stop sending reminder emails and SMS on this and update your system for the items collected.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Huma Syed</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 16, 2019 at 2:20 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Huma Syed,<br><br>Thank you for contacting us and we also thank you for informing us that you have already collected the items from the store.</div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">We apologise for the inconvenience caused. We have forwarded this information to our relevant department that you have already collected the item.</div>
<div dir="ltr"><br></div>
<div dir="ltr">I thank you for your understanding and cooperation. Please let me know if we could be of any further help.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div class="m_-4384355007226261626freshdesk_quote">
            <blockquote class="m_-4384355007226261626freshdesk_quote">
              On
              Thu, 15 Aug at  8:31 AM
              <span class="m_-4384355007226261626separator">,  Huma Syed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div><div dir="auto">Received already.</div></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Aug 15, 2019 at 8:01 AM Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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										Pick it up in-store now
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<span class="m_-4384355007226261626m_9076531677400266530navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Women</a></span>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">You haven't collected your order yet.</div>
                            <div style="font-family:Helvetica,Arial,sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020">Hi huma sara syed, your order number 9752930526 is still waiting for you at the following store. </div>
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                                                                                 <h4 style="margin:0;font-weight:normal;font-size:16px">Collect your order from:</h4>
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<img src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png">
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	                                                                                                    	<h4 style="margin:0;font-size:15px">
	                                                                                                    																															<span style="text-transform:capitalize">Max</span>,
																											 																																																										<span style="text-transform:capitalize">Deira City Center</span>
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                                                                                                        <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Address :</h6>
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                                                                                                        <div style="margin:0;font-size:14px;line-height:18px;padding-right:40px">
                                                                                                        																													Deira City Center, 
																											 																		                                   	 																		                                   	 																		                                   	 																		                                     																		                                     	Dubai,
																		                                     																		                                      																		                                     	United Arab Emirates
																		                                     																		                                     																											 																		                                     	<br>
																													Phone Number: +971 4 2502708
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	                                                                                                        <div style="margin:0;font-size:14px">Saturday-Wednesday (9AM- 11PM) / Thursday-Friday(9AM-12AM)</div>
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	                                                                                                        <a href="https://www.google.com/maps/dir/Current+Location/Deira%20City%20Center,%20Dubai,%20Deira,%20United%20Arab%20Emirates?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5;font-size:12px;font-weight:bold;text-decoration:none;margin:20px 0 0 0;display:inline-block" rel="noreferrer" target="_blank"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align:middle;padding-right:5px">Get Directions</a>
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																																			                                      													                                      Payment Method:  <br>
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<div style="margin:0;text-align:left;font-family:Helvetica,Arial,sans-serif;font-size:16px;line-height:25px;color:#242428">
																																																<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width:100%;max-width:60px;margin:10px 20px 0 0;vertical-align:sub"><br>
																																																															                                    </div>
<div style="font-size:14px;margin:6px auto">
																                                    xxxx xxxx xxxx 7196 <br>
																									huma sara
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                                                        <div style="line-height:22px;font-size:16px;margin:0">Please collect it before AUGUST 27th, 2019, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message. </div>
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							<td width="40%" style="padding-left:15px" align="left"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div></td>
							<td width="30%" align="right" style="padding-right:10px"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Shipped Quantity</div></td>
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											     											    <a href="https://www.maxfashion.com/ae/en/p/161652846?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/B9FF82GREYLIGHT-B9FF82-MXSUM19140419_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
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										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> MAX </strong>
									    </span>
									        <br>
									    									      <strong> Checked Slim Fit Shirt with Long Sleeves and Curved Hem </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Grey</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     15.5

												          
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								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		1
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						<td align="center">
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
								<tbody>
<tr>
									<td width="28%" align="center" style="padding-bottom:10px">
										<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
											<tbody>
<tr>
											    <td>
											     											    <a href="https://www.maxfashion.com/ae/en/p/161703089?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/C9FF12WHITELIGHT-C9FF12-MXWIN19230619_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
											    </td>
											</tr>
										</tbody>
</table>
									</td>
									
								   <td width="40%" style="padding:15px" align="left">
										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> MAX </strong>
									    </span>
									        <br>
									    									      <strong> Slim Fit Printed Shirt with Long Sleeves and Complete Placket </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: White</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     15.5

												          
												          </span> 
						                                     	
						                                   <br>
						                               											     										   									</td>
									
								 	<td align="center" style="padding:15px 10px 15px 10px;font-family:Arial,Helvetica,sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		1
								        </span>
								    </td>	
								
								</tr>
							</tbody>
</table>
						</td>
					</tr>
															<tr>
						<td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td>
					</tr>
																					<tr>
						<td align="center">
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
								<tbody>
<tr>
									<td width="28%" align="center" style="padding-bottom:10px">
										<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
											<tbody>
<tr>
											    <td>
											     											    <a href="https://www.maxfashion.com/ae/en/p/161594540?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/B9FF81PINKLIGHT-B9FF81-MXSS19080519_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
											    </td>
											</tr>
										</tbody>
</table>
									</td>
									
								   <td width="40%" style="padding:15px" align="left">
										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> MAX </strong>
									    </span>
									        <br>
									    									      <strong> Solid Shirt in Slim-Fit with Long Sleeves </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Pink</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     15.5

												          
												          </span> 
						                                     	
						                                   <br>
						                               											     										   									</td>
									
								 	<td align="center" style="padding:15px 10px 15px 10px;font-family:Arial,Helvetica,sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		1
								        </span>
								    </td>	
								
								</tr>
							</tbody>
</table>
						</td>
					</tr>
															<tr>
						<td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td>
					</tr>
																					<tr>
						<td align="center">
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
								<tbody>
<tr>
									<td width="28%" align="center" style="padding-bottom:10px">
										<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
											<tbody>
<tr>
											    <td>
											     											    <a href="https://www.maxfashion.com/ae/en/p/161680649?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/B9FF86WHITELIGHT-B9FF86-MXSS19100719_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
											    </td>
											</tr>
										</tbody>
</table>
									</td>
									
								   <td width="40%" style="padding:15px" align="left">
										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> MAX </strong>
									    </span>
									        <br>
									    									      <strong> Slim Fit Plain Shirt with Long Sleeves and Spread Collar </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: White</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     15.5

												          
												          </span> 
						                                     	
						                                   <br>
						                               											     										   									</td>
									
								 	<td align="center" style="padding:15px 10px 15px 10px;font-family:Arial,Helvetica,sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		1
								        </span>
								    </td>	
								
								</tr>
							</tbody>
</table>
						</td>
					</tr>
															<tr>
						<td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td>
					</tr>
																					<tr>
						<td align="center">
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
								<tbody>
<tr>
									<td width="28%" align="center" style="padding-bottom:10px">
										<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
											<tbody>
<tr>
											    <td>
											     											    <a href="https://www.maxfashion.com/ae/en/p/161494404?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/B9USETW05BLUELIGHT-B9USETW05-MXSS19150519_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
											    </td>
											</tr>
										</tbody>
</table>
									</td>
									
								   <td width="40%" style="padding:15px" align="left">
										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> MAX </strong>
									    </span>
									        <br>
									    									      <strong> Plain Round Neck T-shirt with Chequered Shorts </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Blue</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     M

												          
												          </span> 
						                                     	
						                                   <br>
						                               											     										   									</td>
									
								 	<td align="center" style="padding:15px 10px 15px 10px;font-family:Arial,Helvetica,sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		1
								        </span>
								    </td>	
								
								</tr>
							</tbody>
</table>
						</td>
					</tr>
															<tr>
						<td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td>
					</tr>
															
		</tbody>
</table>
	</td>
</tr>

		<tr>
			<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div class="m_-4384355007226261626m_9076531677400266530content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
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											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, 24 hours a day</div>
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			<td class="m_-4384355007226261626m_9076531677400266530two-column" style="padding:5px 0 0 0;background:#eeeeee" align="center">
				
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</div>

</blockquote>
</div>
</div>-- <br><div dir="ltr" class="m_-4384355007226261626gmail_signature">Huma Syed </div>

            </span>
</blockquote>
           </div>
</div></div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"></div>

	

</div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature">Huma Syed </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/124084