Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Aug 2019 10:01:19 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Greetings!</div>
<div>I would like to follow up regarding my refund until now i did not get it through my account just asking your kind assistance in regards with this matter.</div>
<div>Thank you.</div>
<div><br></div>
<div>Ms.Nerpio<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, August 6, 2019, 14:20, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv2961230035"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
<div dir="ltr">Hi Carrelyne Diocson,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that the items is returned to our warehouse and we will initiate the refund on the same payment method which you used for placing an order. The refund will initiate in your account within 2-15 Business days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If you need any further assistance feel free to contact us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
<div dir="ltr"><div><br></div></div>
<div class="yiv2961230035yqt0908748953" id="yiv2961230035yqtfd52448">
<div class="yiv2961230035freshdesk_quote">
            <blockquote class="yiv2961230035freshdesk_quote">
              On
              Mon, 5 Aug at  9:13 PM
              <span class="yiv2961230035separator">,  Carrelyne Diocson &lt;[email-masked]&gt;  wrote:
              </span><div>I actually did not cancel the order it was a miscommunication from the delivering agent,i asked him if landmark is the same company with centerpoint and the agent replied not the same company.</div>
<div>Anyhow, i tracked it again and it was already send back to riyadh.I will just wait for my refund then.</div>
<div>Thank you for your response.</div>
<div><br></div>
<div>Ms. Carrelyn Nerpio<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv2961230035yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;"></div>
</div>
<div class="yiv2961230035freshdesk_quote"><blockquote class="yiv2961230035freshdesk_quote">
<div>On Monday, August 5, 2019, 14:05, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv2961230035iosymail">
<div id="yiv2961230035"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
<div dir="ltr">Hi Carrelyne Diocson,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that your order is In Transit and you can track the shipment on <a rel="noreferrer">www.fetchr.com</a> using the tracking number <a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">34115099432284</a>. As of now its not possible to cancel the order. However you can refuse to accept the order.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Once we receive the order in our warehouse we will initiate the refund.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​If you have any further query so feel free to contact us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Your friends,</div>
<div dir="ltr">The Support Team.</div>
<div dir="ltr"><div dir="ltr">​</div></div>
<div class="yiv2961230035yqt8917196333" id="yiv2961230035yqtfd70712"><div class="yiv2961230035freshdesk_quote">
            <blockquote class="yiv2961230035freshdesk_quote">
              On
              Sun, 4 Aug at  9:08 PM
              <span class="yiv2961230035separator">,  Carrelyne Diocson &lt;[email-masked]&gt;  wrote:
              </span><div>i still need the product it is still in the transit in sakaka as i tracked is it possible to deliver? <br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br>
</div>
<div class="yiv2961230035yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;"></div>
<div class="yiv2961230035freshdesk_quote"><blockquote class="yiv2961230035freshdesk_quote">
<div>On Sunday, August 4, 2019, 19:16, Carrelyne Diocson &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv2961230035iosymail">
<div id="yiv2961230035">
<div>
Good afternoon,<div>I tracked my order which was placed on end of july but i saw from the tracking it was cancelled i am surprised why it was cancelled?Just humbly asking your assistance regarding this matter.</div>
<div>thank you, hoping for your kind reply</div>
<div><br></div>
<div>ms nerpio<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv2961230035yqt1526800468" id="yiv2961230035yqt67949">
<div class="yiv2961230035yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;">On Wednesday, July 31, 2019, 23:48, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv2961230035iosymail"><div id="yiv2961230035">

 
 
</div></blockquote>
</div>
</div>
</div>
<div class="yiv2961230035yqt1526800468" id="yiv2961230035yqt87970">

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										Order number  6440501890 has been shipped.
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									<img style="border:0;margin:0;" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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<span class="yiv2961230035navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Babyshop</a></span>
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													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Splash</a></span>
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													<a rel="noreferrer" target="_blank" href="https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Shoe Mart</a></span>
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															Your products have been shipped.
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															Hi Carrelyne Nerpio, products from order number  <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/my-account/order/6440501890?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">6440501890</a></span> are being sent to you in multiple shipments so you receive them faster.
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																												The tracking number is <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://track.fetchr.us/track/34115099432284?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">34115099432284.</a></span>
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																<div style="margin:0;padding:0;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:14px;line-height:22px;color:#242428;">
																	Order shipping to   <br><b>Carrelyne Nerpio</b><br>
																									                                   	 	Tabarjal General Hospital Yermouk road<br>
																	 								                                   	 								                                   	 								                                   	 								                                     								                                     	Jouf,
								                                     								                                      								                                     	Saudi Arabia
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: <a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">+966 569652785</a>
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																				Payment Method:  <br><b>Carrelyne Vergano</b><br>
																			
																																				<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width:100%;max-width:40px;margin:10px 20px 0 0;vertical-align:sub;">
																																													                                    									                                    xxxx xxxx xxxx 1469
									                                    </div>

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							                                 <div>
							                                 	<strong style="float:left;">Order Details</strong>
							                                 	<span style="float:right;">Consignment Number: 88887001470620190731</span>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Item</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
</td>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Shipped Quantity</div>
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																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161427321?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
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															       <strong> SHOEXPRESS </strong>
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															    															      <strong> Textured Satchel Bag with Metallic Chain and Tassel Detail </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Black</span> 
																	        	  
																	        	 <br>
																	         																		      																		         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">
																		        	     																		        	      Size: 
																		        	     																		        	     Free Size 
																		         </span> 
												                                 <br>
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<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
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</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
													<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:13px;"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%" style="padding-bottom:10px;">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161435911?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.ssl.cf3.rackcdn.com/161435911-S104873-100-SMSS19140119_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
																	    </td></tr></tbody></table>
															</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SHOEMART </strong>
															    </span>
															        <br>
															    															      <strong> Skechers Printed Ankle Length Socks - Set of 3 </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Multicolour</span> 
																	        	  
																	        	 <br>
																	         																		      																	     																   															</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
													<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:13px;"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%" style="padding-bottom:10px;">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161553050?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.ssl.cf3.rackcdn.com/161553050-161553050-SMASUM19310319_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
																	    </td></tr></tbody></table>
															</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SHOEMART </strong>
															    </span>
															        <br>
															    															      <strong> Skechers Printed Ankle Length Socks - Set of 3 </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: White</span> 
																	        	  
																	        	 <br>
																	         																		      																	     																   															</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
			 	</td></tr></tbody></table>
	</td></tr></tbody></table>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:90%;"><tbody>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="font-size:16px;padding-top:15px;width:90%;">The status of your other products in order number  
					<span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/my-account/order/6440501890?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">6440501890</a></span>
										is as follows:
				</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:14px;"><tbody><tr>
<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Item</div>
					</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
					</td>
<td align="right" colspan="1" rowspan="1" style="padding-right:40px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Quantity</div>
					</td>
</tr></tbody></table>
			</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr></tr>
</tbody></table>

		</td></tr>
<tr><td align="center" colspan="1" rowspan="1" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;" bgcolor="ffffff">
				<div class="yiv2961230035content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000;"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428;"><span class="yiv2961230035aligntext">Need help? Get in touch</span></td></tr>
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
											<div style="margin:0;padding:0;line-height:20px;">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
											<div style="margin:0;padding:0;line-height:20px;">
<strong>Connect with us</strong> on your favourite social network.</div>
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<tr><td align="center" colspan="1" rowspan="1" width="100%">
			<div class="yiv2961230035 yiv2961230035getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%;">
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							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px;" width="100%"><tbody><tr>
<td colspan="1" rowspan="1">
										<a rel="noreferrer" target="_blank" href="https://twitter.com/centrepointme" style="border:0;margin:0;padding:0;text-decoration:none;">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
											<div style="margin:0;padding:0;line-height:20px;">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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<td colspan="1" rowspan="1"><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
											<div style="margin:0;padding:0;line-height:20px;">
<strong>Call us on <a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">800-111-10CP</a> (<a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">800-1111027</a>).</strong> <br>7 days a week, 24 hours a day</div>
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<tr><td align="center" colspan="1" rowspan="1" class="yiv2961230035two-column" style="padding:5px 0 0 0;background:#eeeeee;">
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	<table width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1" class="yiv2961230035 yiv2961230035inner">
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							<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;color:#848483;">Privacy Policy</a>  |
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