Subject: Re: Arabic Language Test - Mohammad Shafeeque
From: Urvika Chaudhary <[email-masked]>
To: mohmoud elsayed <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 15 Aug 2019 23:44:27 -0700 (MST)

++ Seeta 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "mohmoud elsayed" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]> 
Sent: Friday, August 16, 2019 12:01:32 PM 
Subject: Fwd: Arabic Language Test - Mohammad Shafeeque 

Hi Team, 

Please find below the test of the below candidate. Kindly evaluate him and let me know the result for this applicant. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Wednesday, August 14, 2019 3:35:53 PM 
Subject: Arabic Language Test - Mohammad Shafeeque 

		Foreign Language Screening Test 	Name 	Mohammad Shafeeque 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Before delivering any order i will check the address twice and thrice even then if make a mistake i will apologise and request him to wait for another 30 minute to receive his order i will try my best to convince him. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Mohammad Shafeeque S/o Jameel Ahmed born in U.P Having master&amp;#039;s degree in Arabic from University of Madras Chennai in 2018. i completed my U.G from MANUU in 2015.I belong to a middle class family. I haveone brother and one sister .I have five years Arabic language teaching experience at Unity Public school in Chennai. I started teaching from 2014 any still working in the same institution meanwhile i translated one of the CBSE Arabic book taught in xii. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	if the customer is satisfied by my service it is good service but if he is satisfied and praised me a lot and gave assurances of coming back will be great service. 
If you completed customer&amp;#039;s demands that is good but if you showed good characteristics by smiling face etc. that will be great service. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنني مجتهد جدا. 
انا صاحب حسن الخلق. 
لدي خبرة للمعاملة مع الناس لانني كنت مدرسا 
عندي مهارة كيفية التكلم مع الناس. 
انا ذو حسن بالغ يميل الناس الي ولدي اهلية كيف اتعامل مع الناس. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اريد ان اتكلم عن مدينة أغرة.وهي مدينة شهيرة في العالم .مدينة أغرة مدينة كبيرة وجميلة وهي تقع في ولاية اترا براديش.مدينة أغرة تعرف لجمالها لأن فيها التاج محل .تاج محل عمارة جميلة وهي من إحدى العجائب المشهورة في العالم .لأجل شهرتها وصيتها يأتي سياح العالم اليها لينظروا اليها ويتلذذوا برؤيتها .تاج محل من من إحدى ذكريات المغول بناها الملك المغولي شاه جهان في ذكرى زوجته حبيبة كما انه وعدها انه سيتخذ مبنا كبيرا في ذكراها بعد وفاتها .وانه كان يحبهاكثيرا لأنها ولدت لها اكثر من أربعة عشر ولدا.والملك شاه جهان اختار مدينة أغرة لبنيان هذه العمارة الجميلة لكونها اقرب من مدينة دلهي التي كانت عاصمة تلك الأيام. 
فمدينة أغرة مدينة شهيرة وجميلة. وازدادت شهرتها و بهجتها من أجل تاج محل .