Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Aug 2019 05:14:26 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Dear Support Team,<br><br>Your email say’s that you did not really give a support to your customers.  In this case, don’t ask if you could be of any further help because you did not help at all!!!!!</div>
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<div>Of course, there is always a way to change it, just one click from your system, but you just chose not to.<br><div><div dir="ltr"><br></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Aug 2019, at 8:16 AM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div dir="ltr">Hi Shiela Delos Santos,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologise for late reply. As we can see that you have placed your order on 13-Aug-2019. </div>
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<div dir="ltr">We are sorry but once you placed the order with selected store after that we are unable to amend anything on the order.</div>
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<div dir="ltr">I thank you for your understanding and cooperation. Please let me know if we could be of any further help.</div>
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<div style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br style="font-weight: inherit; box-sizing: inherit;"></div>
<div style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>Your friends,</div>
<div style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;' dir="ltr">The Support Team</div>
<div style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br></div>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Tue, 13 Aug at  3:05 PM
              <span class="separator">,  Shiela Delos Santos &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>Hello, I ordered online using click and collect with order number 9752979197 and accidentally chose Deira City Centre as the place of collection,  is it possible to change it to Mall of the Emirates?

iOS Version: 12.3.1
App Version: 8.6.1</div>
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</div></div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/122392