Subject: New Reply Received - Refund money not yet received - Order #9750927404
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Aug 2019 03:54:26 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Refund money not yet received - Order #9750927404  Ticket comment <div dir="auto">I still haven't received my money yet which was supposed to be credited to my card. Kindly send me details of when was the money sent. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 29, 2019, 6:43 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Tasneem,<br><br>Thank you for reaching out.</div>
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<div dir="ltr">We are sorry but now its not possible to transfer the amount as we have already initiated the refund on your mastercard card.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
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            <blockquote class="m_1777182307536793696freshdesk_quote">
              On
              Mon, 29 Jul at  1:50 PM
              <span class="m_1777182307536793696separator">,  tasneem kapadia &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div dir="auto">Hi is it possible to credit to my account on the website as need to purchase sumthi else. </div>
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<div class="m_1777182307536793696freshdesk_quote"><blockquote class="m_1777182307536793696freshdesk_quote">
<div>On Mon, Jul 29, 2019, 12:50 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Tasneem,<br><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">​</span>
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<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Thank
you for contacting us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">We would like to inform you that we have already initiated the refund, You’ll receive a refund of AED 65 to your Debit or Credit Card in 2-15 working days.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Come back
soon to get something you like.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Your friends,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The</span><span> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>S</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">upport Team.</span>
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<div class="m_1777182307536793696m_-1001666761685244360freshdesk_quote">
            <blockquote class="m_1777182307536793696m_-1001666761685244360freshdesk_quote">
              On
              Mon, 29 Jul at  7:59 AM
              <span class="m_1777182307536793696m_-1001666761685244360separator">,  tasneem kapadia &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
              <div dir="auto">Hi<div dir="auto">I had returned one of the items from this order number and yet not recd the refund money as yet. </div>
<div dir="auto"><br></div>
<div dir="auto">We had paid by debit card so pls confirm how my money will be refunded.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/102196