Subject: New Reply Received - Re: You haven't collected order number 9752748285
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 13 Aug 2019 09:06:12 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: You haven't collected order number 9752748285  Ticket comment <div>Dear splash team</div>
<div><br></div>
<div>Do not cancel the order</div>
<div><br></div>
<div>I have already paid for purchase </div>
<div><br></div>
<div>I am just making special request to hold in collection centre till 25th August since i am out of country till 24th August</div>
<div><br></div>
<div>Thanks </div>
<div><br></div>
<div><br></div>
<div>
<br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr"><br></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Aug 13, 2019, at 12:56, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div>Hi Huzaifa Nagarwala,</div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We can see the order has been placed on 09-Aug-2019 with the order number 9752748285.</div>
<div><br></div>
<div dir="ltr">As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect. </div>
<div><br></div>
<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
<div> </div>
<div>If you require any further assistance, please feel free to write back to us.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div dir="ltr"><div><br></div></div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Mon, 12 Aug at  9:34 AM
              <span class="separator">,  Huzaifa Nagarwala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>Dear Sir or Madam</div>
<div><br></div>
<div>Please take note that i am out of town at moment and will return by 25 August to Sharjah</div>
<div><br></div>
<div>Please keep this items in same branch till then.</div>
<div><br></div>
<div>Thanks </div>
<div>Huzefa <br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>On Aug 12, 2019, at 10:01, Splash Fashions &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div style="font-family:Helvetica, Arial, sans-serif; font-size:24px; margin:0; padding:0; text-align:left; font-weight:bold; color:#202020; line-height:32px;">You haven't collected your order yet.</div>
                            <div style="font-family:Helvetica, Arial, sans-serif; font-size:16px; margin:0; padding:10px 0 0 0; line-height:22px; text-align:left; font-weight:normal; color:#202020;">Hi Huzefa, your order number <span style="color:#00b9e5;"><a href="https://www.splashfashions.com/ae/en/my-account/order/9752748285?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">9752748285</a></span> is still waiting for you at the following store. </div>
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                                                                                 <h4 style="margin:0; font-weight:normal; font-size:16px;">Collect your order from:</h4>
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<img src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png">
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	                                                                                                    	<h4 style="margin:0; font-size: 15px">
	                                                                                                    																															<span style="text-transform:capitalize;">Splash</span>,
																											 																																																										<span style="text-transform:capitalize;">Al Qassimia</span>
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                                                                                                        <h6 style="margin:10px 0 3px 0;  font-size:12px; color:#92979e; font-weight: normal;">Address :</h6>
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                                                                                                        <div style="margin:0; font-size:14px; line-height: 18px; padding-right: 40px">
                                                                                                        																													Al Qassimia, 
																											 																		                                   	 																		                                   	 																		                                   	 																		                                     																		                                     	Sharjah,
																		                                     																		                                      																		                                     	United Arab Emirates
																		                                     																		                                     																											 																		                                     	<br>
																													Phone Number: +971 6 5333836
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	                                                                                                        <h6 style="margin:10px 0 3px 0;  font-size:12px; color:#92979e; font-weight: normal;">Working hours :</h6>
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	                                                                                                        <div style="margin:0; font-size:14px;">Sunday - Saturday (10AM - 11PM)</div>
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	                                                                                                        <a href="https://www.google.com/maps/dir/Current+Location/Al%20Qassimia,%20Sharjah,%20Qassimiya,%20United%20Arab%20Emirates?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5; font-size: 12px; font-weight:bold; text-decoration: none; margin:20px 0 0 0; display: inline-block;" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align: middle; padding-right: 5px;">Get Directions</a>
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																																			                                      													                                      Payment Method:  <br>
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<div style="margin: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; font-size: 16px; line-height: 25px; color: #242428;">
																																																															                                       <img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" alt="mastercard" style="width: 100%; max-width: 60px; margin:10px 20px 0 0;vertical-align:sub"><br>
															                                    															                                    </div>
<div style="font-size: 14px; margin: 6px auto">
																                                    xxxx xxxx xxxx 7525 <br>
																									Hozefa zoebali
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                                                        <div style="line-height: 22px; font-size:16px; margin:0">Please collect it before AUGUST 24th, 2019, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message. </div>
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							<td width="40%" style="padding-left:15px;" align="left"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div></td>
							<td width="30%" align="right" style="padding-right:10px;"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Shipped Quantity</div></td>
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											     											    <a href="https://www.splashfashions.com/ae/en/p/161431118?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration: none; padding:5px" rel="noreferrer">
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										<span style="line-height:24px;font-size:14px; color: #3d4648; font-weight: 600;">
									       <strong> SPLASH </strong>
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									    									      <strong> Being Human Textured Cap with Logo Detail </strong>
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									     										     											     											         <span style="line-height:22px;font-size:14px;color: #3d4648; font-weight: 300;">Color: Blue</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color: #3d4648; font-weight: 300;">
												          
												           																		        	      Size: 
																		        	     																		        	     Free Size

												          
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											     											    <a href="https://www.splashfashions.com/ae/en/p/161330654?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration: none; padding:5px" rel="noreferrer">
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										<span style="line-height:24px;font-size:14px; color: #3d4648; font-weight: 600;">
									       <strong> SPLASH </strong>
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									        <br>
									    									      <strong> Lee Cooper Embroidered Cap with Snap Closure </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color: #3d4648; font-weight: 300;">Color: White</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color: #3d4648; font-weight: 300;">
												          
												           																		        	      Size: 
																		        	     																		        	     Free Size

												          
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								       		1
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<strong>Call us on 800-SPLASH (800-775274).</strong> <br>7 days a week, 24 hours a day</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/121436