Subject: Ticket Assigned - RE: Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Aug 2019 15:34:16 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Returns Dear All

Cancellation has been updated in the WMS.  Please see the screen shot for your reference

Regards
Ravisankar
From: Dipesh Regmi
Sent: Saturday, August 10, 2019 4:19 PM
To: Splash <[email-masked]>; Max <[email-masked]>; Max Ecom <[email-masked]>
Cc: Con Loc <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>; Ravi Sankar Podiyattillam <[email-masked]>
Subject: RE: Returns

Dear Max Team,

Please revert on the issue and to be informed that we are not authorized personnel for cancelling the orders at Conloc.

Order ref.

Best Regards,
Dipesh Regmi

From: Splash [mailto:[email-masked]]
Sent: Saturday, August 10, 2019 1:40 PM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Con Loc <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Returns

External email sender, please take precaution.
Please take a look at ticket #117951<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/117951>

Hi Team,

With reference to order number : 9751548463.

Full cancellation request was placed on 23 July but the status is still in progress.

Please check the reason for delay and advise us by when refund can be processed.

Kind Regards
Rajan
On Fri, 9 Aug at 6:14 PM , Splash <[email-masked]<mailto:[email-masked]>> wrote:
Hi Afzal,

Thank you for reaching out to us for your order 9751548463.

We can check that full cancellation request was placed on 23 July but still you have not been refunded.

We apologise for the inconvenience caused. We have forwarded this issue to our team and we will be contact you back as soon as we have any update.

Thank you for your patience.

Your Friends
The Support Team

On Thu, 8 Aug at 4:22 PM , Afzal Puthiyandi <[email-masked]<mailto:[email-masked]>> wrote:
Please check my account, two return pending . One month ago cash not credit yet. iOS Version: 12.4 App Version: 8.6.1

117951:1125156
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/121439