Subject: New Reply Received - Landmark Group
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Aug 2019 15:25:31 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Support Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Appreciate for your response,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please Check The Attachment I Have Proof, I Received Material which is 100% Cotton -Incorrect Item, But I Ordered 98% Cotton ,2% Elastane. ( I Have Attached What I Received &amp; Also What You Described In Online) So You Will Have Better Understanding.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">I Am Shopping From Splash Almost 4 years now I Know About Your Products Very Well , I Can’t Use 100% Cotton Material So I Request Your Team To Help Me In The Inconvenience Caused By Your Team.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Looking Forward For Your Response And Help Me in This Regard, Thank You.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Best Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Mahafooz Alam</div>
<div></div>
<div></div>
<div class="MsoNormal">+966599301689</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; <br><b>Sent:</b> Monday, August 12, 2019 12:27 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: Landmark Group</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mahafooz,<br><span style="color:#333333">​</span> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Thank you for getting in touch with us.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We apologise for the inconvenience caused. As we can check in the product description the Material : 98% Cotton, 2% Elastane. If you have received the incorrect item so we request you to provide us more details about your inquiry so we can investigate this concern.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We look forward to hearing from you.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Your friends,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>The Support Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div><div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div></div>
<div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 11 Aug at 6:01 PM <span class="separator">, Mahafooz &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hello Splash, My Order No - 6441419690, I Ordered Two Chequered Shirt from Online Splash described The Material as 98% Cotton &amp; 2% Spandex but i was cheated and received 100% Cotton Shirt I Have Proof Please Check the attachment and help me in this regard. You Can Call me +966599301689 or whtsapp me. I am looking for immediate response as i am a regular customer don't disappoint me.</span></div>
<div></div>
<div></div>
</div>
</blockquote></div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>121156:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
</div>
<div></div>
<div></div>
</div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043039722625'>Photo 10-08-2019, 8 21 17 PM.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043039722626'>Screenshot (19).png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/121156