Subject: Ticket Assigned - RE: Order cancellation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Aug 2019 16:02:47 +0000 (UTC)

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Order cancellation Gents,

Shipment Received by consignee yesterday evening .

Sharafeldin Saeed Elnour
Key Accounts  Executive
SMSA Express Transportation Co., Ltd
Riyadh, Kingdom of Saudi Arabia
Tel: 920009999 Ext 8560
Fax: 0112931736
www.smsaexpress.com<http://www.smsaexpress.com/>

[Description: Description: 1]

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From: Babyshop [mailto:[email-masked]]
Sent: Saturday, August 10, 2019 4:31 PM
To: CS E-Commerce Support
Cc: [email-masked]; [email-masked]
Subject: Fwd: Order cancellation

Please take a look at ticket #118534<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/118534>

Hi Team,

With reference to order number: 6441425741 and tracking id: 290700125230.

Customer do not want this shipment. So, please ask courier to ship this order back.

Let us know if you need any assistance.

​Your Friends
The Support Team

On Sat, 10 Aug at 5:30 PM , Babyshop <[email-masked]<mailto:[email-masked]>> wrote:
Hi Fatemah,

Thank you for reaching out to us.

We are sorry to know that you do no want your order 6441425741.
However, we have informed this to our delivery partner and have asked them to ship your product back. Once your order is received back we will automatically initiate refund for you.

Feel free to contact us if you need further assistance.

Your Friends
The Support Team
On Thu, 8 Aug at 11:35 PM , فاطمة <[email-masked]<mailto:[email-masked]>> wrote:

Hello,
I would like to cancel the rest of my order number 6441425741

118534:1125156

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/120967