Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Aug 2019 01:33:34 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div><div dir="auto">Hello,</div></div>
<div dir="auto">Is it possible to collect today please im leaving by 4:00pm whats the issue please if leave to India whats the use of buying the product???</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 8 Aug 2019 at 5:02 PM, ABDUL KAREEM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="auto">Hello</div></div>
<div dir="auto">Can u just give me exact time when i can get it tomorrow 6:30 is my flight please can u give me confirm time??</div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 8 Aug 2019 at 8:14 AM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Abdul Kareem,<br><br>Thank you for contacting us. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.<br><br>I see that your order has been delayed, and I am really sorry for the inconvenience caused to you. I know that you are waiting for your shopping to arrive soon, and I assure you that our team is working hard to get it to you as soon as possible. Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.<br><br>I thank you for your understanding and cooperation.</div>
<div dir="ltr">
<br>Your friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div class="m_6709062236491293860m_1263814049896183651freshdesk_quote">
            <blockquote class="m_6709062236491293860m_1263814049896183651freshdesk_quote">
              On
              Wed, 7 Aug at 12:40 AM
              <span class="m_6709062236491293860m_1263814049896183651separator">,  ABDUL KAREEM &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div><div dir="auto">Exactly when i can recieve my item. I have to leave on friday.</div></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, 6 Aug 2019 at 5:43 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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										Your order number is 6441289647  |
										<a href="https://www.centrepointstores.com/sa/en/my-account/order/6441289647?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#92979e" rel="noreferrer" target="_blank">Click here</a> to view in browser									</td>
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									<a href="https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="display:inline-block" rel="noreferrer" target="_blank">
									<img style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" rel="noreferrer" target="_blank">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<td align=" left" style="padding:5px 0 0 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" rel="noreferrer" target="_blank">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">iPhone</a>
</td>
												<td align=" left" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">Android</a>
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<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Babyshop</a></span>
													<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Lifestyle</a></span>
													<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Splash</a></span>
													<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Shoe Mart</a></span>
													<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Offers</a></span>
													<span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216navmenu">
													<a href="https://www.centrepointstores.com/sa/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Clearance</a></span>
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													<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:500;color:#242428;line-height:32px">
														 Your order has been successfully placed.</div>
													<div style="font-family:Helvetica,Arial,sans-serif;font-size:15px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#000">
														Hi Mohammed Kareem, thanks for shopping with us.  <br>
														For your reference, your order number is   <span style="color:#00b9e5"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6441289647?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">6441289647</a></span>. 													</div>
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					                        		<h4 style="margin:0;font-size:18px">Here's what happens next:</h4>
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                                                                <span style="display:inline-block;border-radius:50%;width:12px;height:12px;padding:3px;background:#fff;border:1px solid #000;color:#000;margin:3px 3px 0 0;text-align:center;font:10px Arial,sans-serif">1</span>
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                                                                <div style="line-height:22px;font-size:16px;margin:0">You'll receive an email and a text message when your order is ready to be collected.</div>
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		                                                        <span style="display:inline-block;border-radius:50%;width:12px;height:12px;padding:3px;background:#fff;border:1px solid #000;color:#000;margin:3px 3px 0 0;text-align:center;font:10px Arial,sans-serif">2</span>
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		                                                        <div style="line-height:22px;font-size:16px;margin:0">At your selected collection point, show us either this email, the text message you receive or the order confirmation in your Apple Wallet, along with your Identity Card or passport.<br>
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			                                                         <h4 style="margin:0 0 15px 0;font-weight:normal;font-size:16px">Collect your order from:</h4>
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<img src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png">
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							                                                            	<h4 style="margin:0;font-size:15px">
							                                                            																											<span style="text-transform:capitalize">Splash (Centrepoint)</span>,
																							 																																																		<span style="text-transform:capitalize">Mansoora, Near Saptco Bus Stand</span>
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							                                                                <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Address :</h6>
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	                                                                                        																										Mansoora, Near Saptco Bus Stand,
																								 															                                   	 															                                   	 	 12281,
															                                   	 															                                   	 															                                   	 															                                     	Riyadh,
															                                     															                                     															                                     	Riyadh,
															                                     															                                      															                                     	Saudi Arabia
															                                     															                                     																								 															                                     	<br>
																										Phone Number: 8001111027
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							                                                                    <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Working hours :</h6>
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							                                                                    <div style="margin:0;font-size:14px">Saturday to Thursday  9:30am  to 11:30pm /  Friday 2:00pm to 11:30pm</div>
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							                                                                    <a href="https://www.google.com/maps/dir/Current+Location/Mansoora,%20Near%20Saptco%20Bus%20Stand,%2012281,%20Riyadh,%20Al%20Mansurah,%20Riyadh,%20Saudi%20Arabiautm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#00b9e5;font-size:12px;font-weight:bold;text-decoration:none;margin:20px 0 0 0;display:inline-block" rel="noreferrer" target="_blank"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align:middle;padding-right:5px">Get Directions</a>
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                                                            								                                      								                                      																			                                     								  <h4 style="margin:0;font-weight:normal;font-size:16px">Payment Method:</h4>
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																																				<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width:100%;max-width:60px;margin:10px 10px 10px 0;display:block;vertical-align:sub">
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<div style="font-size:14px">
									                                    		xxxx xxxx xxxx 9379 <br>
									                                    		KAREEM MOHAMMED
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												 Order Details
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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											</tr>
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												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.centrepointstores.com/sa/en/p/161057015?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.ssl.cf3.rackcdn.com/5008384-MOTO-JACKET-SPSPR19311018_01-150.jpg" class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216product" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Long Sleeves Biker Jacket with Zip Closure and Pocket Detail  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Grey</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">

																		 																		        	      Size: 
																		        	     																		        	     L

																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 Quantity: 1
																		</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 100
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																				
											<tr>
												<td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee"></td>
											</tr>
											<tr>
												<td align="center">
													<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="45%" style="padding-right:20px">
				    <table width="100%" align="left" style="vertical-align:top">
				      			                 				 </table>
				    </td>
				    <td width="55%" align="right" style="line-height:20px;text-align:left">
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong> SAR 100</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
				            Savings:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>- SAR 100</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          				          				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>SAR 100</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          					          <tr>
					            <td colspan="2"></td>
					          </tr>
					          <tr>
					            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:20px;font-size:14px;color:#333333;padding-bottom:20px">
					            					            					            	Your order could earn you 10 Shukrans.
					            					            </td>
					          </tr>
				          				          				          				          					          				        </tbody>
</table>
				          </td>
				  </tr>
				</tbody>
</table>
												</td>
											</tr>
										</tbody>
</table>
									</td>
								</tr>
							</tbody>
</table>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>

		 		
		
		<tr>
			<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216aligntext">Need help? Get in touch</span></td>
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					f9f9f9">
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						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
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										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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</table>
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				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216getintouch" bgcolor="
					f9f9f9">
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						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="https://www.facebook.com/CentrepointME" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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							</table>
						</td>
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				</tbody>
</table>
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	<tr>
		<td align="center" width="100%">
			<div class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216getintouch" bgcolor="
					f9f9f9">
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<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="https://twitter.com/centrepointme" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
										</td>
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								</tbody>
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</table>
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			<div class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216getintouch" bgcolor="
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
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							</table>
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</table>
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</tbody>
</table></div>

</td>
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		<tr>
			<td class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216two-column" style="padding:5px 0 0 0;background:#eeeeee" align="center">
        <table width="100%">
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				<div class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216content">
<div class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216column" style="width:49%;display:inline-block">
	<table width="100%">
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			<td class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216inner" align="left">
				<table class="m_6709062236491293860m_1263814049896183651m_-8816466046673741216contents">
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						<td align="left"><span style="font-size:11px;color:#848483">
								© 2019 Retail World Limited </span></td>
						<td> </td>
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
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      </td>
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</blockquote>
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