Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Aug 2019 17:13:39 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I actually did not cancel the order it was a miscommunication from the delivering agent,i asked him if landmark is the same company with centerpoint and the agent replied not the same company.</div>
<div>Anyhow, i tracked it again and it was already send back to riyadh.I will just wait for my refund then.</div>
<div>Thank you for your response.</div>
<div><br></div>
<div>Ms. Carrelyn Nerpio<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, August 5, 2019, 14:05, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv1679074773"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
<div dir="ltr">Hi Carrelyne Diocson,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that your order is In Transit and you can track the shipment on <a rel="noreferrer">www.fetchr.com</a> using the tracking number <a dir="ltr" rel="noreferrer">34115099432284</a>. As of now its not possible to cancel the order. However you can refuse to accept the order.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Once we receive the order in our warehouse we will initiate the refund.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​If you have any further query so feel free to contact us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Your friends,</div>
<div dir="ltr">The Support Team.</div>
<div dir="ltr"><div dir="ltr">​</div></div>
<div class="yiv1679074773yqt8917196333" id="yiv1679074773yqtfd70712"><div class="yiv1679074773freshdesk_quote">
            <blockquote class="yiv1679074773freshdesk_quote">
              On
              Sun, 4 Aug at  9:08 PM
              <span class="yiv1679074773separator">,  Carrelyne Diocson &lt;[email-masked]&gt;  wrote:
              </span><div>i still need the product it is still in the transit in sakaka as i tracked is it possible to deliver? <br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br>
</div>
<div class="yiv1679074773yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;"></div>
<div class="yiv1679074773freshdesk_quote"><blockquote class="yiv1679074773freshdesk_quote">
<div>On Sunday, August 4, 2019, 19:16, Carrelyne Diocson &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv1679074773iosymail">
<div id="yiv1679074773">
<div>
Good afternoon,<div>I tracked my order which was placed on end of july but i saw from the tracking it was cancelled i am surprised why it was cancelled?Just humbly asking your assistance regarding this matter.</div>
<div>thank you, hoping for your kind reply</div>
<div><br></div>
<div>ms nerpio<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv1679074773yqt1526800468" id="yiv1679074773yqt67949">
<div class="yiv1679074773yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;">On Wednesday, July 31, 2019, 23:48, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv1679074773iosymail"><div id="yiv1679074773">

 
 
</div></blockquote>
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										Order number  6440501890 has been shipped.
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									<img style="border:0;margin:0;" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<a rel="noreferrer" target="_blank" href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020;">iPhone</a>
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<span class="yiv1679074773navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Babyshop</a></span>
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													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Splash</a></span>
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															Your products have been shipped.
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															Hi Carrelyne Nerpio, products from order number  <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/my-account/order/6440501890?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">6440501890</a></span> are being sent to you in multiple shipments so you receive them faster.
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																												The tracking number is <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://track.fetchr.us/track/34115099432284?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">34115099432284.</a></span>
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																<div style="margin:0;padding:0;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:14px;line-height:22px;color:#242428;">
																	Order shipping to   <br><b>Carrelyne Nerpio</b><br>
																									                                   	 	Tabarjal General Hospital Yermouk road<br>
																	 								                                   	 								                                   	 								                                   	 								                                     								                                     	Jouf,
								                                     								                                      								                                     	Saudi Arabia
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: <a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">+966 569652785</a>
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																				Payment Method:  <br><b>Carrelyne Vergano</b><br>
																			
																																				<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width:100%;max-width:40px;margin:10px 20px 0 0;vertical-align:sub;">
																																													                                    									                                    xxxx xxxx xxxx 1469
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							                                 <div>
							                                 	<strong style="float:left;">Order Details</strong>
							                                 	<span style="float:right;">Consignment Number: 88887001470620190731</span>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Shipped Quantity</div>
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																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161410305?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.ssl.cf3.rackcdn.com/3017033-3017033-C2S-1TEE-2-SPSUM19030219_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
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															       <strong> SPLASH </strong>
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															    															      <strong> Lee Cooper Printed T-shirt with Round Neck and Short Sleeves </strong>
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															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: White</span> 
																	        	  
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																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161427321?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://f52fa780e48f9b9b14dc-346833fbba1f73b39b1e91f5bc89e64d.ssl.cf3.rackcdn.com/192-LHB-05-Black-192-LHB-05-SXSU19032519_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
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																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SHOEXPRESS </strong>
															    </span>
															        <br>
															    															      <strong> Textured Satchel Bag with Metallic Chain and Tassel Detail </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Black</span> 
																	        	  
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																		        	     																		        	      Size: 
																		        	     																		        	     Free Size 
																		         </span> 
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																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161435911?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.ssl.cf3.rackcdn.com/161435911-S104873-100-SMSS19140119_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
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<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SHOEMART </strong>
															    </span>
															        <br>
															    															      <strong> Skechers Printed Ankle Length Socks - Set of 3 </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Multicolour</span> 
																	        	  
																	        	 <br>
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<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
													<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:13px;"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%" style="padding-bottom:10px;">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/p/161553050?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.ssl.cf3.rackcdn.com/161553050-161553050-SMASUM19310319_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
																	    </td></tr></tbody></table>
															</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SHOEMART </strong>
															    </span>
															        <br>
															    															      <strong> Skechers Printed Ankle Length Socks - Set of 3 </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: White</span> 
																	        	  
																	        	 <br>
																	         																		      																	     																   															</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
			 	</td></tr></tbody></table>
	</td></tr></tbody></table>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:90%;"><tbody>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="font-size:16px;padding-top:15px;width:90%;">The status of your other products in order number  
					<span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/my-account/order/6440501890?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:#00b9e5;text-decoration:none;">6440501890</a></span>
										is as follows:
				</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:14px;"><tbody><tr>
<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Item</div>
					</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
					</td>
<td align="right" colspan="1" rowspan="1" style="padding-right:40px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Quantity</div>
					</td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr></tr>
</tbody></table>

		</td></tr>
<tr><td align="center" colspan="1" rowspan="1" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;" bgcolor="ffffff">
				<div class="yiv1679074773content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000;"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428;"><span class="yiv1679074773aligntext">Need help? Get in touch</span></td></tr>
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											<div style="margin:0;padding:0;line-height:20px;">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
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<strong>Connect with us</strong> on your favourite social network.</div>
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px;">
											<div style="margin:0;padding:0;line-height:20px;">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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<td colspan="1" rowspan="1"><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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											<div style="margin:0;padding:0;line-height:20px;">
<strong>Call us on <a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">800-111-10CP</a> (<a rel="noreferrer" dir="ltr"></a><a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">800-1111027</a>).</strong> <br>7 days a week, 24 hours a day</div>
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	<table width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1" class="yiv1679074773 yiv1679074773inner">
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								© 2019 Retail World Limited </span></td>
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<div class="yiv1679074773 yiv1679074773column" style="width:49%;display:inline-block;">
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							<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;color:#848483;">Privacy Policy</a>  |
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