Subject: Ticket Assigned - RE: Where is my order?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 05 Aug 2019 16:14:59 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Where is my order? Dear Team, Kindly note that we have contacted the customer and the order is set for a delivery tomorrow upon customer request. Best Regards Nariman Abu Sharkh Customer Care M: 800 SHIPA www.shipa.com From: CST000000006 Shipa Customer Customer Sent: 5/8/2019 11:55 AM GMT+04:00 To: [email-masked] Cc: [email-masked] Subject: Fwd: Where is my order? Hi Team, With reference to Order Id: 9751913528 Order Placed Date: 28-Jul-2019 Tracking Id: SOR002363665 Current Status: In Transit Items: Solid Round Neck T-shirt with Short Sleeves Plain T-shirt with Round Neck and Short Sleeves Padded T-Shirt Bra with Hook and Eye Closure Full Briefs with Elasticised Waistband - Set of 5 Solid Round Neck T-shirt with Short Sleeves ​ Customer has not received the item, no tracking details showing on website. Please provide the current status of this ​tracking and also please inform when it will be delivered to customer since its too late. ​ ​Thanks ​Kavish Sharma The Support Team On Mon, 5 Aug at 11:48 AM , Max <[email-masked]> wrote: Hi Mendoza, ​ We would need to get this checked with our internal team, we will notify you when we have any update from them. We value your relationship with us. Please feel free to contact us, in case if you have any issues,we would be more than happy to help you. We would request you to please respond to this mail within 24 hours else the ticket will be closed automatically. ​ Your Friends, The Support Team On Mon, 5 Aug at 11:41 AM , [email-masked] <[email-masked]> wrote: Not that one, dresses with round neck tshirts Sent from Yahoo Mail on Android On Mon, 5 Aug 2019 at 11:38 am, Max <[email-masked]> wrote: Hi Mendoza, ​ Thank you for contacting us. ​ We can see that you have different orders. We are able to see one order which is showing as in transit. Order Number: 9751913528 Items: Duchini Textured Messenger Bag with Contrast Strap Detail Paprika Tri-Fold Wallet with Press Button Closure Paprika Multi-Pocket Wallet with Flap and Inner Please confirm if you are referring to the same order. We value your relationship with us. Please feel free to contact us, in case if you have any issues,we would be more than happy to help you. We would request you to please respond to this mail within 24 hours else the ticket will be closed automatically. Your Friends, The Support Team On Mon, 5 Aug at 10:45 AM , [email-masked] <[email-masked]> wrote: Check it at my account Sent from Yahoo Mail on Android 110582:1125156 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/113091