Subject: New Reply Received - Not what I ordered!!!!
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 05 Aug 2019 16:06:34 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Not what I ordered!!!!  Ticket comment <div style="direction: rtl;"><br></div>
<br><div dir="ltr" style="direction: ltr;">This the product that i want</div>
<div dir="ltr" style="direction: ltr;"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzAzODIzNDk0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7Ngd-HyNbu6o591ux9wKrruUzoUu2Ld98FR8FD6oetY" alt="image1.jpeg" id="0F97D82B-69B4-440A-BA59-8F283841173B"></div>
<div dir="ltr" style="direction: ltr;"><br></div>
<div dir="ltr" style="direction: ltr;">And this what you delivered </div>
<div dir="ltr" style="direction: ltr;"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzAzODIzNDk0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tC8AquZoktMv7NndTpWyFS9mLIK96dbA11FjbicpASo" alt="image2.jpeg" id="DE80FFC9-45D3-4C05-B038-B5152A9E7E92"></div>
<div dir="ltr"><br></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 Aug 2019, at 11:53 AM, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div dir="ltr">Hi Lama Oraini,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We apologise for the inconvenience caused. In order to investigate the concern we request you to provide us the picture of the items which you received.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Once we receive the requested information we will definitely look into this concern.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please revert within 24 hours otherwise the ticket will automatically close.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr"><div><br></div></div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Sat, 3 Aug at  9:09 AM
              <span class="separator">,  Lama Oraini &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div dir="ltr">Contacted</div>
<br><br><div dir="ltr">Hi </div>
<div dir="ltr">I ordered a makeup remover and I chose the l’oreal absolute makeup remover and 2 days later you delivered my order but i was not home until now.. suddenly when I opened it i saw garnier skin active makeup remover!!!! </div>
<div dir="ltr">Are you kidding me!!!! If i want the garnier one I will choose it .. contact me as fast as possible!! My order number is :<a href="https://www.lifestyleshops.com/sa/en/my-account/order/6440485726?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer">644048572</a> under the number of Lama Nasser </div>

            </span>
</blockquote>
           </div>
</div>

	

</div></div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/109244