Subject: RE: Arrange a callback.
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 4 Aug 2019 10:27:55 +0000

Hi Seeta,

The customer is not answering the call.

Can you please confirm with the customer if this is a store purchase or is it an online purchase?

If it’s a store purchase, please get the customer’s name and invoice details for us to check with the concerned store team.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta [mailto:[email-masked]]
Sent: Sunday, August 04, 2019 12:25 PM
To: Escalations Dxbteam <[email-masked]>
Subject: Arrange a callback.

External email sender, please take precaution.
Hi Team,

Customer emailed informing he purchased a baby car seat from dubai mall branch and the home delivery should be done by 3rd August but no one came to deliver the item and he already called the branch but with no response.

Can you please look into this concern and arrange a call to customer.

Customer contact number:+971055-9677591

Thank & Regards,
Seeta Kunwar
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