Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Aug 2019 14:25:43 +0000 (UTC)

Hi Seeta Kunwar,  The customer has responded to the ticket.    Ticket comment <div>Dear team, </div>
<div>Its request kindly because I have flight like on this Monday that’s y I request on earlier <br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr"><br></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Aug 2, 2019, at 3:29 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div dir="ltr">Hi Sheikh Faisal,<br><br>
</div>
<div dir="ltr">​Thank you for contacting us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have forwarded your request to our relevant team. Once the item is shipped you will received the email from our side.Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.<br><br>Please let us know if we can be of any further assistance.<br><br>
</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Thu, 1 Aug at 11:06 PM
              <span class="separator">,  sheikh faisal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>Dear team, </div>
<div>Kindly forward my order on top priority <br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>On Aug 1, 2019, at 11:02 PM, Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">

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									<td align="center" style="color: #1e1e1e; font-size: 12px; padding: 5px 0; line-height: 18px; text-align: right">
										Your order number is 9752242968  									</td>
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									<td style="padding:35px 0 0 5px;">
									<a href="https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" style="display:inline-block;" rel="noreferrer">
									<img style=" border:0; margin:0;" alt=" Max logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-max.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0;">Download
													our apps now</td>
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												<td align=" right" style="padding:5px 15px 0 0;">
												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
												</td>
												<td align=" left" style="padding:5px 0 0 15px;">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
												</td>
											</tr>
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												<td align=" right" style="padding:2px 10px 0 0;">
												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" style="text-decoration:none;color:#202020;" rel="noreferrer">iPhone</a>
</td>
												<td align=" left" style="padding:2px 0 0 10px;">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" style="text-decoration:none;color:#202020;" rel="noreferrer">Android</a>
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	100%" bgcolor=" 242428" style="background:#242428;">
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												<td width=" 100%" style="padding:5px 0;">
<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Women</a></span>
													<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Men</a></span>
													<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Girls</a></span>
													<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Boys</a></span>
													<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff; padding:10px 6px;word-wrap:normal;" rel="noreferrer">Shoes</a></span>
													<span class="navmenu">
													<a href="https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">Inspiration</a></span>
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													<div style="font-family: Helvetica, Arial, sans-serif; font-size: 24px; margin: 0; padding: 0; text-align: left; font-weight: 500; color: #242428; line-height: 32px;">
														 Your order has been successfully placed.</div>
													<div style="font-family: Helvetica, Arial, sans-serif; font-size: 15px; margin: 0; padding: 10px 0 0 0; line-height: 22px; text-align: left; font-weight: normal; color:#000;">
														Hi Muhammad faisal shafique, thanks for shopping with us.  <br>
														For your reference, your order number is   9752242968													</div>
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					                        		<h4 style="margin:0; font-size:18px;">Here's what happens next:</h4>
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                                                     <table border="0" cellpadding="0" cellspacing="0" width="100%">
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                                                            <td width="5%">
                                                                <span style="display:inline-block;border-radius: 50%; width: 12px; height: 12px; padding: 3px; background: #fff; border: 1px solid #000; color: #000; margin: 3px 3px 0 0;text-align: center; font: 10px Arial, sans-serif;">1</span>
                                                            </td>
                                                            <td width="95%" style="padding: 0px 0 15px 0;">
                                                                <div style="line-height: 22px; font-size:16px; margin:0">You'll receive an email and a text message when your order is ready to be collected. </div>
                                                            </td>
                                                        </tr>
                                                        <tr>
		                                                    <td width="5%">
		                                                        <span style="display:inline-block;border-radius: 50%; width: 12px; height: 12px; padding: 3px; background: #fff; border: 1px solid #000; color: #000; margin: 3px 3px 0 0;text-align: center; font: 10px Arial, sans-serif;">2</span>
		                                                    </td>
		                                                    <td width="95%">
		                                                        <div style="line-height: 22px; font-size:16px; margin:0">At your selected collection point, show us either this email, the text message you receive or the order confirmation in your Apple Wallet, along with your Emirates ID or passport.<br>
</div>
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			                                                         <h4 style="margin:0 0 15px 0; font-weight:normal; font-size:16px;">Collect your order from:</h4>
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<img src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png">
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																			<td align="left" width="90%">
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							                                                            	<h4 style="margin:0; font-size: 15px">
							                                                            																											<span style="text-transform:capitalize;">Max</span>,
																							 																																																		<span style="text-transform:capitalize;">Al Maria Cultural Cineplex</span>
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							                                                                <h6 style="margin:10px 0 3px 0;  font-size:12px; color:#92979e; font-weight: normal;">Address :</h6>
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																						<td align="center" width="42%">
																							
																																														<div style="margin: 0; padding: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px; color: #242428; padding-right: 40px">
	                                                                                        																										Al Maria Cultural Cineplex,
																								 															                                   	 															                                   	 															                                   	 															                                     	off Hamdan Street,
															                                     															                                     															                                     	Abu Dhabi,
															                                     															                                      															                                     	United Arab Emirates
															                                     															                                     																								 															                                     	<br>
																										Phone Number: +971 2 6726333
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							                                                                    <h6 style="margin:10px 0 3px 0;  font-size:12px; color:#92979e; font-weight: normal;">Working hours :</h6>
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							                                                                    <div style="margin:0; font-size:14px;">Sunday-Saturday (9AM- 12AM)</div>
							                                                                </td>
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							                                                                <td align="left" width="100%">
							                                                                    <a href="https://www.google.com/maps/dir/Current+Location/Al%20Maria%20Cultural%20Cineplex,%20Abu%20Dhabi,%20Marina%20Mall,%20off%20Hamdan%20Street,%20United%20Arab%20Emiratesutm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_AE_en" style="color:#00b9e5; font-size: 12px; font-weight:bold; text-decoration: none; margin:20px 0 0 0; display: inline-block;" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align: middle; padding-right: 5px;">Get Directions</a>
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                                                            								                                      								                                      																			                                     								  <h4 style="margin:0; font-weight:normal; font-size:16px;">Payment Method:</h4>
																			<div style="margin: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; font-size: 16px; line-height: 25px; color: #242428;">
																																				<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width: 100%; max-width: 60px; margin:10px 10px 10px 0; display:block;vertical-align:sub">
																																													                                    																			</div>
<div style="font-size: 14px">
									                                    		xxxx xxxx xxxx 2907 <br>
									                                    		Muhammad faisal shafi
									                                    	</div>
									                                    <div></div>
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												<div style="margin: 0; padding: 25px 0 15px 0; font-family: Helvetica, Arial, sans-serif; font-size: 16px; color: #242428; text-align: left; font-weight: bold;">
												 Order Details
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															<td width="28%" style="padding-left: 15px" align="left">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Item</div>
</td>
															<td width="40%" style="padding-left: 15px;" align="left">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Description</div>
</td>
															<td width="30%" align="right" style="padding-right: 10px;">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Total Price</div>
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																		<td align="left">
																																				<a href="https://www.maxfashion.com/ae/en/p/161697013?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_AE_en" rel="noreferrer">
																																																						<img alt="" src="https://c8b233fcc89d81662635-7a16155bed7a2875112395c73ed81359.ssl.cf3.rackcdn.com/IB095Z13BLUELIGHT-IB095Z13-MXWN19290519_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px;">
																																																																																																																																																																																																																																																																																																																		</a>
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																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif;">
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">  MAX  </td>
																	</tr>
																	<tr>
																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="left">  Embroidered Jeans with Pocket Detail  </td>
																	</tr>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">Color: Blue</td>
																	</tr>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">

																		 																		        	      Size: 
																		        	     																		        	     9-12 mths

																		</td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;" align="left">
																			 Quantity: 1
																		</td>
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</table>
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															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600;" align="right">
															        						   									 AED 39
															</td>
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</table>
												</td>
											</tr>
																																				
											<tr>
												<td align="center" style="padding: 10px 0 0 0; border-top: 1px solid #eeeeee;"></td>
											</tr>
											<tr>
												<td align="center">
													<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="45%" style="padding-right: 20px;">
				    <table width="100%" align="left" style="vertical-align:top;">
				      			                 				 </table>
				    </td>
				    <td width="55%" align="right" style="line-height:20px;text-align:left">
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong> AED 39</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #CCCCCC 1px;"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
				            Savings:
				            </td>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>- AED 5.85</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #CCCCCC 1px;"></td>
				          </tr>
				          				          				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>AED 33.15</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #CCCCCC 1px;"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          					          <tr>
					            <td colspan="2"></td>
					          </tr>
					          <tr>
					            <td colspan="2" style="font-family:Helvetica, Arial, sans-serif;line-height: 20px;font-size:14px;color:#333333;padding-bottom: 20px;">
					            					            					            	Your order could earn you 6 Shukrans.
					            					            </td>
					          </tr>
				          				          				          				        </tbody>
</table>
				          </td>
				  </tr>
				</tbody>
</table>
												</td>
											</tr>
										</tbody>
</table>
									</td>
								</tr>
							</tbody>
</table>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>

		 		
		
		<tr>
			<td align="center" width="100%" style="padding: 10px 0 20px 0; background: #ffffff; border-top: 1px solid #eeeeee;" bgcolor="ffffff">
				<div class="content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px; font-size:15px; font-weight:700; text-align:left;color:#242428;"><span class="aligntext">Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style=" padding:13px; " width="100%">
								<tbody>
									<tr>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px;">
											<div style="margin:0; padding:0; line-height:20px;">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px; " width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/MaxFashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px;">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px;" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/maxfashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px;">
											<div style="margin:0; padding:0; line-height:20px;">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px;" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px;">
											<div style="margin:0; padding:0; line-height:20px;">
<strong>Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

</td>
		</tr>
		
		<tr>
			<td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee;" align="center">
        <table width="100%">
        <tbody>
<tr>
        <td width="50%">
				<div class="content">
<div class=" column" style="width:49%; display:inline-block;">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="left">
				<table class="contents">
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px; color:#848483; ">
								© 2019 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div class=" column" style="width:49%; display:inline-block;">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="right">
				<table class="contents">
					<tbody>
<tr>
						<td style=" text-align:right; width:100%" align="right">
							<span style="font-size:11px;color:#848483;"> 
							<a href="https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>
</div>

        </td>
        </tr>
        </tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
	
      </td>
    </tr>
  </tbody>
</table>

</div></blockquote>
</div>

            </span>
</blockquote>
           </div>
</div>

	

</div></div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/107717