Subject: Click & Collect Status not updated escalations
From: Seeta Seeta <[email-masked]>
To: Rajan Verma <[email-masked]>, Ribhu Vrat <[email-masked]>, Abhishek Chugg <[email-masked]>, Rayan Suliman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Muhammad Shameer <[email-masked]>, Kavish Sharma <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Sumit Mehra <[email-masked]>, Mohammed Obiedo <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Mon, 29 Jul 2019 03:34:07 -0700 (MST)

Hi All, 

Please go through the below email and read the new update regarding click and collect. 

Kind Regards, 
Seeta Kunwar 

From: "Mohmoud Elsayed" <[email-masked]> 
To: "Abdullah" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Monday, July 29, 2019 2:45:38 PM 
Subject: FW: Click & Collect Status not updated escalations 

Dears, 

Please update all agents accordingly . 

Mahmoud 

From: Mustehsan Siddiqui <[email-masked]> 
Sent: Monday, July 29, 2019 2:34 PM 
To: Ali Mkhaimer <[email-masked]>; [email-masked]; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Vishal Arora <[email-masked]>; Omnichannel Support <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Click & Collect Status not updated escalations 

Hi All, 

For all Click & Collect cases wherein the order status is not updated, please mark all your emails to [ mailto:[email-masked] | 
@Mohammad Shababe Quamar ] . We will compile all these cases & forward it to tech to update the status. 

[ mailto:[email-masked] | @Mahmoud Emadeldin Mahmoud Elsayed ] – Please inform the team in India as well. 

**No need to loop [ mailto:[email-masked] | 
@Vishal Arora ] or [ mailto:[email-masked] | 
@Omnichannel Support ] in these emails as of now. 

[ mailto:[email-masked] | @Mohammad Shababe Quamar ] – Please make a tracker of these cases received on daily basis till tech solves the issue. 

Regards, 

Mustehsan Siddiqui 

WEB TEAM – Landmark Group 

M: +971 56 473 5340 

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