Subject: Payment not captured
From: Seeta Seeta <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Mon, 22 Jul 2019 04:34:41 -0700 (MST)

Hi Urvika, 

With the reference order number the customer is chasing for products which is not delivered yet. According to our system the payment is not captured yet, The order was placed on 17th July. 

Order Number : 9751199468 
Territory : UAE 

Please raise this concern to jira team. 

Kind Regards, 
Seeta