Subject: 21969802, Ed Sheeran, 11/06/2019 18:00, Wanda Metropolitano, Madrid, ES, Fan Seller,
From: Seeta Seeta <[email-masked]>
To: Cytlali Monroy <[email-masked]>
Date: Sun, 30 Jun 2019 17:36:19 -0700 (MST)

Hi Cytlali, 

Action has been already taken on the case. 

Kind Regards, 
Seeta 

From: "Cytlali Monroy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 29 June, 2019 07:25:59 
Subject: 21969802, Ed Sheeran, 11/06/2019 18:00, Wanda Metropolitano, Madrid, ES, Fan Seller, 

Hi Seeta 

Seller emailed to ask why she has not been paid yet if she provided the proof of delivery. Checked the transaction details and the state is Pending Pickup. Checked the Payment Diagnostics and it shows that the seller has no been paid yet because the transaction is still in pending pick up so it needs to be changed to Pending Seller Payment so the seller payment will be processed. Since the seller provided valid proof of delivery the state should be changed. 

Could you please pass it on the relevant team to record success 

Thank you for your consideration 

Kind regards 
Cytlali