Subject: Event ID : 3752748 – Event Name: Kygo – 06/07/2019 – 22:00 – XS Nightclub At Wynn Las Vegas, Las Vegas/US
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Rakesh Dubey <[email-masked]>
Date: Sun, 30 Jun 2019 17:34:09 -0700 (MST)

Hi There, 

With the reference TID:22430695, Buyer called asking for refund as the event is not taking place on 06/07/2019. Online investigation shows that the event is taking place on 05/07/2019 instead of 06/07/2019. 

Information on Event: 

KYGO Friday, July 5th 

DIPLO Saturday, July 6th 

Link to the event website: 

[ http://www.xslasvegas.com/tickets | http://www.xslasvegas.com/tickets ] 

[ http://www.xslasvegas.com/event/201907050v11066556/kygo | http://www.xslasvegas.com/event/201907050v11066556/kygo ] 

Link to a website confirming the cancellation / postponement / venue changes: 

[ http://www.xslasvegas.com/calendar/2019-07 | http://www.xslasvegas.com/calendar/2019-07 ] 

Can you please check this concern with EDM. 

Kind Regards, 
Seeta 

From: "Rakesh Dubey" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 29 June, 2019 05:50:40 
Subject: Event ID : 3752748 – Event Name: Kygo – 06/07/2019 – 22:00 – XS Nightclub At Wynn Las Vegas, Las Vegas/US 

Hi Seeta, 

Buyer called saying that he has contacted the venue and they confirmed that Kygo show is not happening that day so when he will get refund. I informed him that we have not received any official confirmation yet. Once we have any information, we will contact the buyer and provide an update. 

The banner on Event tab is not showing any information -TID : 22430695 

I tried to find some more information about this event and below are the findings: 

Information on Event: 

KYGO Friday, July 5th 

DIPLO Saturday, July 6th 

Link to the event website: 

[ http://www.xslasvegas.com/tickets | http://www.xslasvegas.com/tickets ] 

[ http://www.xslasvegas.com/event/201907050v11066556/kygo | http://www.xslasvegas.com/event/201907050v11066556/kygo ] 

Link to a website confirming the cancellation / postponement / venue changes: 

[ http://www.xslasvegas.com/calendar/2019-07 | http://www.xslasvegas.com/calendar/2019-07 ] 

Please advise. 

Regards 
Rakesh