Subject: Event ID : 3465553 – Event Name: Tamar Braxton – 29/06/2019 – 19:30 – The Birchmere Music Hall, Alexandria/US
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Rakesh Dubey <[email-masked]>
Date: Sun, 30 Jun 2019 12:59:43 -0700 (MST)

Hi There, 

With the reference TID: 22163548,Buyer called stating the event is cancelled and asking for refund. Online investigation shows that the event was marked cancelled. 

Information on Event: 
Sat. Jun. 29: TAMAR BRAXTON -7:30pm- $89.50 – CANCELLED! 
Due to scheduling conflicts, this show has been CANCELLED. Ticketmaster will be automatically refunding all tickets purchased online or by phone. If you purchased at an outlet (like our Box Office), you will need to go back to place of purchase for a refund. 
We’re sorry for any inconvenience. There is no rescheduled date at this time. If a new date happens, we will notify you before it goes on sale. 

Link to the event website: 

[ https://www.birchmere.com/events/tamar-braxton/ | https://www.birchmere.com/events/ ] 

Link to a website confirming the cancellation / postponement / venue changes: 

[ https://www.birchmere.com/events/tamar-braxton/ | https://www.birchmere.com/events/tamar-braxton/ ] 

[ https://www1.ticketmaster.com/tamar-braxton-alexandria-virginia-06-29-2019/event/15005635B5D1243E | https://www1.ticketmaster.com/tamar-braxton-alexandria-virginia-06-29-2019/event/15005635B5D1243E ] 

Can you please check this with EDM. 

Kind Regards, 
Seeta 

From: "Rakesh Dubey" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 30 June, 2019 06:21:08 
Subject: Event ID : 3465553 – Event Name: Tamar Braxton – 29/06/2019 – 19:30 – The Birchmere Music Hall, Alexandria/US 

Hi Seeta, 

Buyer called saying that she was at venue and she has been informed that event has been cancelled therefore asking for refund. I informed her that we have not received any official confirmation yet. Once we have any information, we will contact the buyer and provide an update. 

The banner on Event tab is not showing any information -TID : 22163548 

I tried to find some more information about this event and below are the findings: 

Information on Event: 
Sat. Jun. 29: TAMAR BRAXTON -7:30pm- $89.50 – CANCELLED! 
Due to scheduling conflicts, this show has been CANCELLED. Ticketmaster will be automatically refunding all tickets purchased online or by phone. If you purchased at an outlet (like our Box Office), you will need to go back to place of purchase for a refund. 
We’re sorry for any inconvenience. There is no rescheduled date at this time. If a new date happens, we will notify you before it goes on sale. 

Link to the event website: 

[ https://www.birchmere.com/events/tamar-braxton/ | https://www.birchmere.com/events/ ] 

Link to a website confirming the cancellation / postponement / venue changes: 

[ https://www.birchmere.com/events/tamar-braxton/ | https://www.birchmere.com/events/tamar-braxton/ ] 

[ https://www1.ticketmaster.com/tamar-braxton-alexandria-virginia-06-29-2019/event/15005635B5D1243E | https://www1.ticketmaster.com/tamar-braxton-alexandria-virginia-06-29-2019/event/15005635B5D1243E ] 

Please help! 

Regards 
Rakesh