Subject: TID: 22391367 -- Elton John -- 04/11/2019 at 20:00pm -- Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US --Ticket Network UK -- Wrong date e-tix.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Thu, 27 Jun 2019 18:41:59 -0700 (MST)

Hi There, 

With the reference TID:22391367, Buyer called asking for refund as she received incorrect tickets, buyer ordered tickets for 04/11/2019 but he received tickets for Nov 2018 in different venue. 

Can you please help me to determine whether the tickets will be valid or not. 

Kind Regards, 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 28 June, 2019 03:11:38 
Subject: TID: 22391367 -- Elton John -- 04/11/2019 at 20:00pm -- Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US --Ticket Network UK -- Wrong date e-tix. 

Hi Seeta, 

Buyer received wrong e-tix for a past dated event and request for a full refund. 

E-tix received are for Elton John, Nov 2018 event for a different venue. 

We need to pass on this info to the concern team to confirm whether the e-tix are incorrect or not and if we can request for a full refund for this order. 

Please do the needful. 

Regards, 
Himanshu