Subject: TID: 21546272 - Gladys Knight - 17/06/2019 19:00 - Olympia Theatre, Dublin, IE - Fan Seller - Chasing for payment
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Rakesh Dubey <[email-masked]>
Date: Thu, 27 Jun 2019 18:29:02 -0700 (MST)

Hi There, 

With the reference TID:21546272, Seller called chasing for payment as the event was 10 days and seller originally purchased tickets from us. Redirection chain started at 19056484 Redirection chain Ended at 21546272, In original transaction the seller didn't fulfil and he final buyer is already refunded as seller did not fulfil. 

Now the buyer turn seller is asking for payment, so can you please help me with case. 

Kind Regards, 
Seeta 

From: "Rakesh Dubey" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 28 June, 2019 00:59:19 
Subject: TID: 21546272 - Gladys Knight - 17/06/2019 19:00 - Olympia Theatre, Dublin, IE - Fan Seller - Chasing for payment 

Hi Seeta, 

The seller has raised concern that she only received an email that tickets have been sold but no communication after that and she is awaiting payment for this sale. She has been advised, will get payed 8 days after the event. 

It's a case of buyer become seller. Ciara Dunne has bought tickets (TID : 19056484) where original seller was Broker-UK. Tickets were relisted as LID : 279362862 and sold to final buyer (TID : 21546272). Final buyer has been refunded with the Reason : Refunded Seller Did Not Fulfil, but for seller it's still showing Transaction State : Pending Seller Payment. 

Ciara Dunne is still awaiting payment. If possible, please escalate to payment team so that they can investigate and release the payment as soon as possible. 

Kind Regards, 
Rakesh