Subject: 22273766,Tash Sultana,3015027,28/06/2019 18:30, Alexandra Palace, London, GB,Fan Seller ,UK,The buyer did not receive the ticket and the event is 20 hour away
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Mbala Zolana <[email-masked]>
Date: Thu, 27 Jun 2019 18:17:06 -0700 (MST)

Hi There, 

With the reference TID:22273766, Buyer emailed chasing for tickets. According to the tracking number the tickets are in transit but the last update on UPS on 21/06/19. So according to the tracking number the tickets seems like lost in transit. 

Can you please assist me with this case do we need to move the transaction to pending replacement. Event is in 16 hours. 

Kind Regards, 
Seeta 

From: "Mbala Zolana" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 28 June, 2019 03:41:19 
Subject: 22273766,Tash Sultana,3015027,28/06/2019 18:30, Alexandra Palace, London, GB,Fan Seller ,UK,The buyer did not receive the ticket and the event is 20 hour away 

Hi seeta 

The buyer is claiming that did not receive the ticket yet the event is 20 hours away ,the TS is in transit 

can you please check with shipment team to investigate the case 

Kind Regard 

Mbala Zolana